Solved: QVS licence update error while installing - Qlik Community

Report Inappropriate Content · ‎2016-03-30

hi All,

I have installed qlikview server and publisher in two machines

in machine-1:

Qlikview directory service connector service
Qlikview distribution service
qlikview management console

are installed and publisher licence has been updated in QMC

in machine-2:

Qlikview server
qlikvie webserver(for accesspoint purpose) service installed

Here i have used only one user credentials used for both machines for all services with all administartion rights and i have created qlikview administrator group also and added this user into it.

all services are up and running fine but only for qlikview server licence showing alert and licence is not updated. so in QMC in machine-1 while applying licence for qlikview server the below errors images are displaying.

please help me on this. @Bill Britt ashfaq_haseeb‌ wcn‌ gwassenaar‌

Report Inappropriate Content · ‎2016-04-04

Hi All,

1)I have given infront of machine-2 name i have given IP address of this machine.

2) I have given IP address of machine-2 in this folder to this file "C:\ProgramData\QlikTech\ManagementService\QVPR" in machine-1 to this file QVS Cluster.xml and changed in the last line "QVSAdress="qvp://(machine-2 IP address)/"

Thanks

Avinash

View solution in original post

mohamed_ahid · ‎2016-03-30

have you tried to update it manually ?

using lef1.qliktech.com/manuallef/

Report Inappropriate Content · ‎2016-03-30

Yes i am tried manually

Thanks

Avinash

wallace_c · ‎2016-03-30

Hi Avinash,

I am not sure I understand the problem with your description and screenshot. If you do have a valid server license, please submit a support case. I do believe a quick WebEx session would be easier to see and fix the problem. Cheers!

Regards,

Wallace

Report Inappropriate Content · ‎2016-03-31

Hello All,

Can anyone help me on this.

Thanks

Avinash

Report Inappropriate Content · ‎2016-04-01

Hello All,

Can anyone help me on this please..!!

Thanks

avinash fernando.tonial‌ gwassenaar‌ bbt‌ wcn‌

Bill_Britt · ‎2016-04-01

Hi,

Looking at image 3, remove that if all the services are running under the same account. Does your server have access to the internet? If not you will have to past the LEF into the box to license the QVS.

Bill

Bill - Principal Technical Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

Report Inappropriate Content · ‎2016-04-01

Hi Bill,

I have only one local administrator account and i have used for all the services in two machines. I have copied the server with LEF and i got the below error Image.

Please help me on this.

Thanks

Avinash

stabben23 · ‎2016-04-01

That is not an error Message, just press OK

Report Inappropriate Content · ‎2016-04-01

Hi Staffan,

After press to Ok then the below error is displaying.

Thanks

Avinash