QlikView 12 Accesspoint error - 404

[umartareen]

Hi,

I installed QV 12.10 on one of a test server. There was a Qlikview 11.20 SR17 running on it previously which I uninstalled and later installed QV 12.10. Everything runs fine except for access point. When opened within physical server, page, as seen below appears.

When opened from a browser from outside the server, the below page is displayed

How can this be resolved?

Thanks

[umartareen]

Hi bbt‌,

Are there any reasons behind this issue? could you please throw some light

Thanks

[Anonymous]

Have you check Webservices IIS is running from Control Panel - Administrative Tools > Services >IIS

[umartareen]

To add to the above, this only happens when I install QV 12 on IIS. Runs perfect when I use QVWS.

Hi gwassenaar‌ bbt‌ ashfaq_haseeb‌, Could you please provide some input?

Thanks

[Bill_Britt]

Hi,

Is QVWS running or QlikView Settings Service in serices?

Make sure the QlikView IIS application pool is running in IIS.

On the machine that is running IIS go to C:\ProgramData\QlikTech\WebServer

and rename the config.xml

Then try opening the accesspoint.

[umartareen]

Hi Bill,

Thank you for the response. Please find my answers below

Is QVWS running or QlikView Settings Service in serices? - QlikView Settings Service runs. But when I reinstall Qlikview with QVWS (Not IIS), then Access point runs fine. Its only when I select full installation with IIS (QlikView Settings Service runs), that Accesspoint gives the above error.

Make sure the QlikView IIS application pool is running in IIS. - Yes it runs

On the machine that is running IIS go to C:\ProgramData\QlikTech\WebServer

and rename the config.xml - This should be renamed to what? Should any other config.xml file be replaced with it?

Thanks

[umartareen]

Hi Bill,

Even after renaming the config.xml file in C:\ProgramData\QlikTech\WebServer, I get the page as seen below.

[umartareen]

Hi,

Yes, that is running.