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adamgaox
Creator
Creator

QlikView Server DSC service is down

Hello All,

I have occured an issue on my qlikview server.The DSC service is down.

I was trying to get license from the QlikView Desktop.It always failed.

I really don't know what happened and how to fix it.

Can anybody help to explain the error and how to fix the issue?

Thank you very much!

Best Regards.

Adam Gao

The service log like below:

20181008T065747.815+0000    Information    Shutdown

20181008T065805.200+0000    Information    Initializing service

20181008T065805.309+0000    Information    Initializing root

20181008T065805.309+0000    Information    Loading DSP plugins

20181008T065805.309+0000    Information    Scanning directory C:\Program Files\QlikView\Directory Service Connector\DSPlugins

20181008T065805.309+0000    Information    Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\ActiveDirectory.dll

20181008T065805.325+0000    Information    Loaded plugin Active Directory

20181008T065805.325+0000    Information    Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\CustomDirectory.dll

20181008T065805.340+0000    Information    Loaded plugin Custom Directory

20181008T065805.340+0000    Information    Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\Database.dll

20181008T065805.356+0000    Information    Loaded plugin Configurable ODBC

20181008T065805.356+0000    Information    Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\GenericLDAP.dll

20181008T065805.356+0000    Information    Loaded plugin Configurable LDAP

20181008T065805.372+0000    Information    Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\LocalDirectory.dll

20181008T065805.372+0000    Information    Loaded plugin Local Directory

20181008T065805.372+0000    Information    Loading file C:\Program Files\QlikView\Directory Service Connector\DSPlugins\WindowsNT.dll

20181008T065805.372+0000    Information    Loaded plugin Windows NT

20181008T065805.372+0000    Information    Loaded 6 plugins

20181008T065805.372+0000    Information    Start normally.

20181008T065805.418+0000    Information    (ActiveDirectory.ActiveDirectoryProvider) Looking up RootDSE: LDAP://xxxx.com/RootDSE

20181008T065805.481+0000    Information    (ActiveDirectory.ActiveDirectoryProvider) Looking up node: LDAP://xxxx.com/CN=Partitions,CN=Configuration,DC=xxxx,DC=com

20181008T065805.497+0000    Warning    (ActiveDirectory.ActiveDirectoryProvider) Exception while initializing LDAP://xxxx.com: An operations error occurred.

20181008T065805.497+0000   Error    (DSC.DirectoryFramework) setup path not successful for user '' at 'LDAP://xxxx.com': System.DirectoryServices.DirectoryServicesCOMException (0x80072020): An operations error occurred. ||  ||    at System.DirectoryServices.PropertyValueCollection.PopulateList() ||    at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName) ||    at System.DirectoryServices.PropertyCollection.get_Item(String propertyName) ||    at ActiveDirectory.ActiveDirectoryProvider.SetupPath(String _path, String _username, String _password) ||    at DSC.DirectoryFramework.SetupResource(Guid id, String type, String path, String username, String password, IDictionary`2 newSettings)

20181008T065805.497+0000    Warning    (DSC.DirectoryFramework) Setting up adDSP 'LDAP://xxxx.com' wasn't successful: An operations error occurred.

20181008T065805.512+0000    Information    Attempting to start DSC soap server at port 4730...

20181008T065805.559+0000    Information    Initializing done

20181008T065805.606+0000    Information    Service host started.

1 Solution

Accepted Solutions
adamgaox
Creator
Creator
Author

The finally reason I find is due to the user password not updated in the QMC login page

View solution in original post

5 Replies
Peter_Cammaert
Partner - Champion III
Partner - Champion III

What does your DSC configuration look like? I hope you're not trying to query the domain controller for domain xxxx.com, are you?

Post a screen of the QMC setting (QMC->System->Setup->Directory Service Connectors->DSC@YourServer->Active Directory)

kevinalvino
Partner - Creator
Partner - Creator

Hi Adam,

Maybe because you using a domain, you need a service user for that domain , not local?

Should setup the Service users as Admin and Qlik Admin Group, and also setup it to Log On As Qlik Services and run using that user.

Thanks,

Kevin

adamgaox
Creator
Creator
Author

Thanks for the reply.I get the reason of this.

adamgaox
Creator
Creator
Author

Thanks for the reply.I get the reason of this.

adamgaox
Creator
Creator
Author

The finally reason I find is due to the user password not updated in the QMC login page