Qlikview Accesspoint failing to log in with Safari and IOS devices

[#1]

We are trying to right now trying to use the Qlikview App that is provided by the Apple Store and when we get to our login page and try to login we get a login failed.  So we looked into the code and saw that an error was being fired when the login script would hit the catch from the code below.

    try {

        xmlhttp.send(null);

    } catch (e) {

        callback(null); <---network_err:xmlhttprequest exception 101

    }

We are running Version 11 SR2

We were wondering if anyone else was having this issue and knew how to fix it

[Siva_Sankar]

  A successful work around is to use Firefox or Chrome when on a Mac.
 
  Bugs will usually be fixed in the next Service Release, if at all possible.  However if this bug is critical to you and you cannot wait for the next  Service Release, please let us know as soon as possible.

Please  confirm to us if this suggested solution resolves the issue or if further  action is needed.
 
  Once we have received a confirmation that the case is resolved, it is  possible that a survey will be sent to you. This will give you the  opportunity to share your experience of our support service and we would very  much appreciate your feedback on this subject. Responding to the survey  should take no more than 2 minutes of your time.

Regards.

Siva

[#3]

Hey there Siva,

     Thank you for responding to this, the suggested solution can work for users that are using a mac but the problem comes down to when a user has an Iphone and they try to log in with safari, chrome or the qlikview app.  The qlikview app works fine with an Ipad but still fails with the Iphone.  Also when we loaded up the app on an Ipad it brought us to a different log in page then what the Iphone gets redirected to.

Sincerly,

Jordan