So if you go to QMC\Documents\User Documents and expand the QVS there, the doc list is returned fine?
If you go to QMC\Status\QVS Statistics\QVS\Performance tab, information is being returned there as well?
If so, then I would believe the issue should be narrowed down to something in the licensing to Chris' point, would check the LEF.txt file in ProgramData\QlikTech and in the QVS Settings.ini in the same path but then in QlikViewServer folder and the [Authentication] area to be sure things look good there.
The odd thing is if there were a license issue, things should not really be working, so this does not make a lot of sense either at the moment. Check your QVS Event Log as well to see if there is anything popping up in there, but be sure you Logging level is set to High in the QVS settings in QMC on the Logging tab etc...
Sorry I do not have a more definitive answer for you, but hopefully this gives you a few more things to check if you have not sorted it out as yet.
Regards,
Brett
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