Lynn, I agree with Marcus on this one, if the Desktop Clients are properly licenses, they should be able to open the files, unless there is a problem with Section Access or file rights etc... You can verify the licensing by using the Help\Document Support Information link in the Desktop Client, that should confirm if a license has been applied. There are a few other ways to confirm as well, but that is probably the easiest. Let us know if you are still trying to sort things out, but if you did figure things out, please consider posting what the root cause was for others in the future, you can then use the Accept as Solution button after you post to mark it as the solution too.
Regards,
Brett
To help users find verified answers, please do not forget to use the "Accept as Solution" button on any post(s) that helped you resolve your problem or question.
I now work a compressed schedule, Tuesday, Wednesday and Thursday, so those will be the days I will reply to any follow-up posts.
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