Re: Single Sign On not allowing access to Support ... - Qlik Community

Anonymous · ‎2016-03-24

Have created a SSO to use with recently purchased QlikSense Cloud Enterprise, but cannot log Support calls as only recognised as a Guest....

Going around in circles....any advice?

Thanks

swuehl · ‎2016-03-24

I believe your account needs to get flagged as a customer or partner account by Qlik to access the support portal.

Please contact qoncierge@qlik.com to get help on this.

Anonymous · ‎2016-03-24

Until your online account is sorted you should be able lodge support calls by phone.

Chanty4u · ‎2016-03-24

Hi.,

Please reach on

Anonymous · ‎2016-03-30

Thanks all. Qoncierge have set up.

Chanty4u · ‎2016-03-30

yes xctly

Single Sign On not allowing access to Support Portal