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URGENT - Failed To Open Document

Hello.

A year ago, I developed my area indicators in QlikView personal edition on my computer with Windows 8.1, and everything was fine.

After I upgrade my computer to Windows 10, set the same computer name and the same user name, but I could not open my files, sent me the following error message:

"Qlikview This document was created by another user of QlikView Personal Edition or was created from another computer. as a user of QlikView Personal Edition may only open files created by yourself in this computer.

This document has been recovered qlikview more times you permitadas license for QlikView Personal Edition. you can continue using your current staff qlikview edition license to create or modify other files."

When I saw this error, it was supose that you upgrade to Windows 10, and decides to return Windows 8.1 installed on my computer and defining the same user and computer name, but the message is the same, do not let me open my files.

Help me please, in these files I have many months of work.

Thanks friends.

1 Solution

Accepted Solutions
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Done.

Thank you very much for all your help.

The solution was to search an old version, which allowed me to recover and spend one of 4 attempts allowed.

I appreciate your support.

Regards.

View solution in original post

18 Replies
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Specialist III
Specialist III

try to open it in server and do licence leasing then you can open those files

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Specialist II
Specialist II

Are you using Qlikview Personal Edition???

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I use qlikview personal edition.

Thanks for your help.

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Not applicable

Yes,

I use qlikview personal edition.

Thanks for your help

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Specialist II
Specialist II

Personal Edition you have limitation to open other application only 4 times. Once you cross limit you will get message like this.

Hope it helps!!

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MVP
MVP

If you do an OS "upgrade" that is a reinstall of the OS really it doesnt't help that you use the same computer name and same user name. It will not be considered that "same" computer by QlikView Personal Edition. If however you did an in-place upgrade as Windows offers it should work fine. I did the standard Windows upgrade that the OS performs for you on my Windows 8.1 computer to Windows 10. QlikView was able to keep it's licensing information without problems.

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Specialist III
Specialist III

Try to open it in server do you know about license leasing

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Master II
Master II

Hi As you are using Personal Edition, you should lease the license from the qlikview server.

Please follow the below steps:

Click on Open In Server

Give the server details and credentials

Click on open

You can able to open any licensed files except security implemented files for 30 days.

Hope this will resolve your issue.

Thank you.

Capture.JPG

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Specialist III
Specialist III