URGENT HELP please in access point

[#1]

Hi ,

Please find attached as my user is getting this problem second item . A few days back it fixed automatically. But now he/she can not able to login since days. Please any solution. URGENT HELP

Thanks.

[Peter_Cammaert]

What IE version is your customer using, and which version of QlikView Server is installed?

Peter

[#3]

Thanks. the user is using IE 8.0.7601. I can able to login from my side with user credentials and even I am using the same IE version.

from where can I know which version of Qlikview server is installed?

[simondachstr]

Update Internet Explorer or alternatively QlikView Client to SR5, which includes a fix for IE11.

[#5]

Is that I can knoew the version from product version? if so, it is 11.00

[#6]

Is there any way to fix this without update to Qlikview client to SR5?

[simondachstr]

Yes, downgrade his IE explorer to 10 or 9

[Peter_Cammaert]

Start QMC, go to System->About and look for "Product Version" in section QVS@servername.

Peter

[Colin-Albert]

You could use another supported browser e.g. chrome.

[#10]

To open in chrome also is user needs to ask admin to install chrome. Without all this is there any other solution?