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boonhaw_tan
Creator
Creator

What folder/files to backup before update license

Hi All,

Recently we just purchased new additional CALs for existing serial number.

Would like to understand the best practice for backup strategy.

What folders or files should i backup before update license?

How to restore from backup folders or files if there is any issue happen?

Thanks

1 Solution

Accepted Solutions
Miguel_Angel_Baeyens

You need to backup the whole C:\ProgramData\QlikTech folder for the configuration (this is the default location, you have to check if it's the same in your system, or for each server if you have a cluster with different services in different servers) and the root and mounted folders for .PGO, .Meta and .Shared files

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3 Replies
techvarun
Specialist II
Specialist II

Updating license may not require a backup according to my experience.

follow the steps mentioned in below link.

Just copy/pasting the LEF text into the corresponding field won't be enough. You'll need to enter the license Serial Number and the Control Code as well. You should do it in sequence (Serial -> Control -> LEF) or the values may be blanked out before you're done.

The license Serial Number is the first line of your LEF text.

If you enter those fields and click "Apply license" (NOT "Update license"), the license information will be saved and the QVS will be restarted. A green OK message should appear in the area above the buttons.

Update licence

boonhaw_tan
Creator
Creator
Author

Thanks for your response, Varun.

I heard that need to backup all .pgo file prior to update license for just in case anything happen.

- QMC > System > Setup > QlikView Server > Folders tab > Root folder

- C:\ProgramData\QlikTech\QlikViewServer

so would like to confirm thru this post and where are all .pgo files located to ensure i don't miss out of it.

Miguel_Angel_Baeyens

You need to backup the whole C:\ProgramData\QlikTech folder for the configuration (this is the default location, you have to check if it's the same in your system, or for each server if you have a cluster with different services in different servers) and the root and mounted folders for .PGO, .Meta and .Shared files