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problems to create fixed filters in charts

Hi folks,

I am not an expert on QlikView (of course) and I am facing 2 situations here regarding filters in charts:

1) I have a top 10 graph showing how many tickets were opened by some working groups. I need to split this graph in two, in the first one it has to show all groups except the business groups. On the second graph I need to show only the functional groups. All info is on the same dimension called "Groups".



- Groups

2) I have one graph for SLA Control. So I need to show the Achievement % X the TARGET. Do we have a way to show this in % or do I have to create the calculation manually? Also for this one it has to show data related to one specific group.



-Creation Date

-Target SLA

- SLA_AChievement (true or false) - I need to filter by true

- Groups

in both cases I am using the same table

Sorry if this is a too simple question, but my knowledge on this tool is very limited.

thank you in advance


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