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Disabled Active Directory users are not flagged as inactive in the on premise Qlik Sense Management Console

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Sonja_Bauernfeind
Digital Support
Digital Support

Disabled Active Directory users are not flagged as inactive in the on premise Qlik Sense Management Console

Last Update:

Jul 14, 2023 4:58:19 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jul 14, 2023 4:58:19 AM

Users which were disabled or deactivated in the Active Directory remain listed as active in the Qlik Sense Enterprise on Windows Management Console. 

Reviewing the Users section in the Management console shows the Inactive column for these users set to No, even if the expectation is Yes.

Resolution

This is working as intended. The Inactive column does not reflect Active Directory status but reflects that the user was not synchronized. Deactivated users can still be synchronized.

To prevent deactivated users from being listed, configure an LDAP filter to only return users from Active Directory (AD) that should be active in Qlik Sense.

An improvement has been suggested to streamline the behavior.

 

Related Content 

Qlik Sense Management Console (QMC) and Hub cannot be accessed - Your account is inactive. Contact y... 

Internal Investigation ID(s) 

QLIK-87129

 

 

Environment

Qlik Sense Enterprise on Windows 

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Last update:
‎2023-07-14 04:58 AM
Updated by: