Failed to GetCurrentLicense A valid product level is not defined for the specified key

[Sonja_Bauernfeind]

End users lost their license assignments and the Qlik Sense Enterprise on Windows management console prompts for the signed license key.

Attempting to relicense the system may fail with either:

There was an error when getting license information from the license service

Only one license per product level is allowed

Environment

Qlik Sense Enterprise on Windows 

Resolution

If reapplying the license to Qlik Sense fails, please contact Qlik Support through our LIVE chat to have your license verified for possible issues.

Cause 

The license backend may have been unavailable for too long or a license has been disabled. 

Internal Investigation ID(s) 

00036071