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How to configure the Mail Connector in Qlik Automate

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Bjorn_Wedbratt
Employee
Employee

How to configure the Mail Connector in Qlik Automate

Last Update:

Jul 28, 2025 8:37:41 AM

Updated By:

Sonja_Bauernfeind

Created date:

Sep 28, 2021 2:33:55 AM

Content:

 

Step-by-Step:

To create a Mail connection in Qlik Automate, do the following:

  1. In Qlik Cloud Hub, create a new Automation

  2. In the Edit Dialogue, locate Mail

    mail connector.png


  3. Drag the Send Mail (A) block onto the canvas

  4. Click Connection (B) and Create Mail connection (C) to set up a new Mail connection; alternatively, choose an existing connection

    create a connection or choose one.png

  5. In the Input pane, fill out the required fields to send a test email

    inputs.png

  6. Press Save and Run to execute the automation

  7. Verify that the test email is being sent successfully and received in the mailbox

    If you receive any error when running the test automation, verify the details of your SMTP server are correct (Host, Password still accurate, Port etc):

    example error.png

  8. In the menu select Connections to go back to the connections page
  9. In My connections, select the Mail connection and press Edit connection
  10. Confirm all settings being correct and press Save
  11. Run the test automation again to confirm the email being sent

 

Limitations

  • The Mail Connector does not at present support SSO. See Qlik Application Automation: "Send Mail" block doesn't work with Gmail's with Okta integration

  • The configuration for an Email server that already exists on a tenant cannot be used within an automation. A new connection must be created in Qlik Automate.

    Qlik Sense Saas - Email settings.png

  • The connection will not be verified during creation. As a best practice it is always recommended to verify the Mail connection with a simple automation, before using the Send Mail block in more advanced automations.

 

Related Content 


 

The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

Labels (1)
Comments
Sonja_Bauernfeind
Digital Support
Digital Support
Ken_T
Specialist
Specialist

@Sonja_Bauernfeind I believe, this block Send Mail, does not work in Qlik Cloud Government (QCG). Do you think this could be confirmed and added to this document?

I believe at this time, the only way to send mail in QCG is to use a different block.... Microsoft Outlook > Send Mail (Send Mail Microsoft Outlook 365). this info and maybe a cross link to whatever info there is for this option, would be very helpful.

Ken_T
Specialist
Specialist

is there a way to use an imap email connection in an automation flow?  (per the docs, this can be done in an app, but I have not found this in an automation yet...)

Ken_T
Specialist
Specialist

is there any existing idea, on being able to use a service account  (instead of end users real person email address) with emails form automations? i havent found one yet. might log a new one 

Version history
Last update:
‎2025-07-28 08:37 AM
Updated by: