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Qlik offers a range of opportunities to assist you in troubleshooting, answering frequently asked questions, and contacting our experts. In this article, we guide you through all available avenues to secure your best possible experience.
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|Support||Professional Services (*)|
|Reactively fixes technical issues as well as answers narrowly defined specific questions. Handles administrative issues to keep the product up-to-date and functioning.||Proactively accelerates projects, reduces risk, and achieves optimal configurations. Delivers expert help for training, planning, implementation, and performance improvement.|
(*) reach out to your Account Manager or Customer Success Manager
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The Qlik Design Blog
The Design blog is all about product and Qlik solutions, such as scripting, data modelling, visual design, extensions, best practices, and more! (click)
The Product Innovation Blog
By reading the Product Innovation blog, you will learn about what's new across all of the products in our growing Qlik product portfolio. (click)
The Support Updates Blog
The Support Updates blog delivers important and useful Qlik Support information about end-of-product support, new service releases, and general support topics. (click)
Q&A with Qlik
Live sessions with Qlik Experts in which we focus on your questions).
Techspert Talks is a free webinar to facilitate knowledge sharing held on a monthly basis.
Qlik Fix is a series of short video with helpful solutions for Qlik customers and partners.
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Incidents are supported through our Chat, by clicking Contact Support on any Support Page across Qlik Community.
To raise a new issue, all you need to do is chat with us. With this, we can:
Log in to manage and track your active cases in Manage Cases. (click)
If you require a support case escalation, you have two options:
A collection of useful links.
Qlik Cloud Status Page
Keep up to date with Qlik Cloud's status.
Review our Service Level Agreements and License Agreements.
Live Chat and Case Portal
Your one stop to contact us.
Please could you add me to the decision Inc account. [edited to ensure privacy]
I have logged a ticket on your behalf and have edited the email addresses out of your comment to ensure privacy.
All the best,
Just tried it.
The chat bot for installation issues only knows 3 products, which does NOT include Nprinting (AND there is no button for goback/other issue/...) to escape the dialogue). 😞
still a little bit work in progress 😉
@Sonja_Bauernfeind Does Qlik still offer phone-based support for Qlik Support Tickets? In the past, there were times when we leveraged the number 1-877-754-5843 to contact Qlik. This was especially helpful for priority tickets. I tried to use this recently and found that the hotline is still active, but it doesn't allow you to get in contact with anyone.
I did find an article where it shows phone-based support is still available for Replicate and Compose, but its a different number.
Apologies for the initial delay. I've sent you a direct message!
All the best,
can i get some contact to clear my doubts on licences. there are no phone numbers mentioned anywhere and support tickets raised are so late to respond because it is not product related.
[phone number was edited out]
Please start a chat with our agents (Contact Support button in the bottom right corner of this screen). They will assist you with finding the correct answer to your license question.
I have removed your phone number from this post to remove identifying information from the public.
All the best,
Hi @Sonja_Bauernfeind ,
Its not working. Its still stuck at some old request that i had raised. It would be great if i can have a call with someone at the earliest as i have customers waiting for licenses, or give me a contact number and i can call them up