How to create your Qlik Cloud tenant

[George_Thomas]

A Qlik Account is required to create a tenant. If you do not have an account, please register here.

Qlik Cloud tenants can be created and activated using two methods. The Welcome to Qlik email is received at the initial purchase or for existing customers who add additional tenants to their subscription in My Qlik.

Choose the method which applies to you:

• New User? Get Started using the Welcome to Qlik email.
• Adding a new tenant to an existing Subscription? Go to My Qlik.

New User? Get Started using the Welcome to Qlik email.

Qlik sends a Welcome to Qlik email when you purchase a subscription. To activate your account and to create and configure a tenant:

1. Locate the Welcome to Qlik Cloud | Let's get started email in your inbox
   
   If you did not receive the email, check your Spam Folder. If the email cannot be found in your Spam Folder, contact Qlik Support through chat.
   
   
2. Click Let's get started in the email
   
   
   
   
3. On the Set up your account page, set a password in Create password
4. Check the box to indicate that you have read and accepted the Qlik terms and conditions
5. Click Next
6. On the Almost finished page, choose a Region
7. Following this step, click Finish
   
   For more information on creating a tenant and how to continue from here, see Creating and configuring the tenant. 

Adding a new tenant to an existing Subscription? Go to My Qlik.

1. (a) Go to account.myqlik.qlik.com and log in. 
   
   or
   
   
2. (b) While logged in and in your Profile or on a Tenant, click the tile and select My Qlik
   
   
   
   
3. Click Create New Tenant in the available list
   
   
   
   
4.  Choose a region:
   
   
   
   
5. Complete the setup.
   
6. This will then create a  tenant.  You can now access your tenant with your Tenant URL or go to My Qlik:  How to login Qlik Sense SaaS tenant from My Qlik

If you are still having issues please create a support case - How to create a case
 

Related articles

How To Reset The Password of a Qlik Account
How to Setup Multi-Factor Authentication (MFA) for Qlik Sense SaaS
What is MFA and is it mandatory?

[andreas_schoedlbauer]

Thanks a lot for that helping article. We currently have an on-prem installation with SaaS Add-on added within the licence key. Our perspective tenant owner received the welcome mail but we cannot allocate the tenant. Also we did not receive any ULR for the tenant. Can anyone help here?

kindest regards, Andy

[Sonja_Bauernfeind]

Hello @andreas_schoedlbauer!

I noticed that you have already filed a support ticket to get this looked at. That was the right thing to do there, since I believe someone will need to review your license.

All the best,
Sonja