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Jan 22, 2024 8:18:38 AM
Jul 9, 2021 2:31:59 AM
Upgrading Qlik Sense Enterprise on Windows does not automatically upgrade the bundled PostgreSQL version. New versions of PostgreSQL are only deployed during a new install. This means upgrading to, for example, Qlik Sense Enterprise on Windows May 2021, PostgreSQL will remain on 9.6.
For many organizations, running on the latest supported PostgreSQL version is a security requirement. To achieve this:
Content:
The information in this article is provided as-is and to be used at your own discretion. Depending on the tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.
This process requires a full reinstallation of the product. Despite the fact that a backup is being taken as part of the process, it is highly recommended to have a second backup plan in place such as a Virtual Machine snapshot and/or a Server Backup.
It is highly recommended to test this process in a test environment to get familiar with it.
The first step is to upgrade your environment to Qlik Sense Enterprise on Windows. This article was originally written for May 2021, but can be applied to any version. Follow the required steps and recommendations for an upgrade for your version. Example: August 2023.
Once the upgrade is done make sure your Qlik Sense site is completely operational.
At this point, you have an operational Qlik Sense site running on your new version of Qlik Sense Enterprise on Windows. However, the bundled PostgreSQL is still on version 9.6 or 12.5, depending on the originally installed version.
The next step will be to backup your entire Qlik Sense site following these instructions (including the certificates) . The backup is essential as it will need to be restored later on.
You will now need to uninstall Qlik Sense from the central node following these instructions.
During the uninstall:
Now that Qlik Sense Enterprise on Windows is uninstalled on the central node, you will reinstall it as a result will deploy either a bundled PostgreSQL 14.8 (August 2023 and later) or a bundled PostgreSQL 12.5 (May 2021 to May 2023). Instructions available here (choose your version).
Do not check the box Start theQlik Senseservices when the setup is complete at the end of the installer.
You now have a clean Qlik Sense Enterprise on Windows deployed on your central node with PostgreSQL 14.8 or 12.5. You now need to restore your environment to retrieve all your configurations and apps.
Please follow the Restoring a Qlik Sense site (including the certificates).
Note: While restoring the database backup you will most likely receive the following error which can be ignored. This error is caused by the version discrepancies between the pg_dump that made the dump file and the pg_restore that's restoring it - in example files coming from PostgreSQL version 9.6 vs files coming from PostgreSQL version 12.5. QSR backup taken and restored with the same version of PostgreSQL will not produce that error.
pg_restore: while PROCESSING TOC:
pg_restore: from TOC entry 3; 2615 2200 SCHEMA public postgres
pg_restore: error: could not execute query: ERROR: schema "public" already exists
Command was: CREATE SCHEMA public;
pg_restore: warning: errors ignored on restore: 1
Once the environment is restored, you should be able to start your central node and rim nodes successfully.
Qlik Sense Enterprise on Windows May 2021 and later
Hello @jchoucq
The temporary file share location statement is accurate. In my tests of this, I pointed it to a folder next to the actual folder named TEMP, which was then deleted when the upgrade was finished. Since the share information is stored in the repo, restoring it pointed back to the actual share (where all my apps were).
Was the environment where you had the problem with the share the same as the one with the rim nodes? Either way, it sounds like something else went wrong, but this will be difficult to troubleshoot in an article; I'd have to recommend a case, though as you have gotten everything back up and running I am not sure just how much we can assist.
But I will schedule some time to test from August 2021 to November 2022 (all my previous tests were later versions).
All the best,
Sonja
Thanks a lot @Sonja_Bauernfeind
maybe the fact that my Qlik Sense Server in August 2021 was initially in 3.2 could have an impact !
Indeed, as everything is working fine now, i'm not going to create a case, but i really don't understant what happened. We will have to do the same exercice sor others customers, if i notice something, i will let you know.
Have a good day
Johann
Anytime, @jchoucq
i've just made another manual upgrade of the bundled Qlik Sense PostgreSQL (From Feb 2022 to Feb 2023), and again, my file share (service cluster) was not changed. To do so, i had to use QlikSenseUtil.exe.
Moreover, before that i got a fail with QPI (on backup of 9.6 database) even if it was a very simple qlik sense archiecture single node site.
Do you think it is interesting to create a case about the error with QPI ?
Have a good day !
Johann
Hello @jchoucq Apologies for the delay in my response. It's been a busy two weeks.
If you haven't already, a case to investigate this may be best since that would help us log defects in case you found one.
All the best,
Sonja
Hi @Sonja_Bauernfeind ,
We are planning to upgrade from Feb 2019 to November 2022. Can we use the same steps as mentioned here.
Since the user running Qlik sense services do not have administrator privilege I believe we will not b able to use QPI.
Hello @fabdulazeez
With February 2019 you will not be able to use QPI regardless of admin permissions or not. QPI is only supported beginning with the February 2022 release.
The method of manually upgrading PostgresSQL as per this article will work regardless of version (as long as you stick to supported PostgresSQL versions for whatever Qlik Sense release you aim for).
All the best,
Sonja
Thanks @Sonja_Bauernfeind .
I have seen if we are targeting Qlik Sense February 2021 and later , we must upgrade to November 2020 first. Is this a mandatory requirement or shall I directly upgrade from Feb 2019 to Nov 2022
Since in the above process we are uninstalling and installing the latest version, will it be fine to directly do November 2022 upgrade
Hello @fabdulazeez
Here are our recommendations for this scenario:
If you need direct assistance with this, I would recommend speaking to our professional services.
All the best,
Sonja