Qlik NPrinting Engine May 2022 SR2 issue: Missing columns data

[Sonja_Bauernfeind]

Due to a defect discovered in the Qlik NPrinting Engine (May 2022 SR2) in combination with Qlik Sense client-managed connections, we advise holding on upgrading Qlik NPrinting to the May 2022 SR2 version and instead upgrading directly to SR3 (Qlik NPrinting May 2022 SR3).

Impact

Only connections to Qlik Sense client-managed are impacted on the following Qlik NPrinting version:

Qlik NPrinting May 2022 SR2

Resolution

Upgrade to Qlik NPrinting May 2022 SR3.

Workaround

We strongly recommend upgrading to Qlik NPrinting May 2022 SR3 once available, rather than to the SR2 release. In case you have already upgraded to Qlik NPrinting May 2022 SR2, follow the recommended workaround.

1. Uninstall Qlik NPrinting Engine May 2022 SR2
2. Install Qlik NPrinting Engine May 2022 SR1
3. If the engine is offline on the Qlik NPrinting Web console interface:
   1. Remove the Qlik NPrinting Engine
   2. Readd the Qlik NPrinting Engine
4. Upgrade the Qlik Nprinting Server and Qlik Nprinting Engine to May 2022 SR3 as soon as the SR is released.

Internal Investigation ID:

OP-95779

Environment

Qlik NPrinting May 2022 SR2

[jesperclausen]

SR3 has been released. https://community.qlik.com/t5/Release-Notes/tkb-p/ReleaseNotes

[venkatesh143]

how to login Qlik Nprinting

[Sonja_Bauernfeind]

Hello @venkatesh143 

See the official Qlik Help site for Qlik NPrinting on available authentication methods: Authentication 

Initially, you will be able to log in to the Qlik NPrinting Web Console with the user you defined during setup. Going to the Web Console will show this page:

For troubleshooting information or how to set up a Windows user, see:

• Windows login 
• How to use a Windows User to log in to the Qlik NPrinting console 
• NPrinting Windows Authentication and How to Resolve Second Login Request 
• New NPrinting user unable to login to Webconsole - NPrinting local Authentication and Windows Authen... 

If you have further questions, please post it directly in our Qlik NPrinting forum, including the issues you are seeing (errors) and version of Qlik NPrinting. The more detail you can give us, the better we can assist you.

All the best,
Sonja