Qlik Sense Analyzer Capacity missing after purchase

[Sonja_Bauernfeind]

After purchasing a license with Analyzer Capacity, no analyzer minutes can be found in the license. 

 

Resolution

Review your LEF (License Enabler File) to verify if the license correctly includes the following tags:

ANALYZER_TIME;1000;;
ANALYZER_TIME_UNIT;6;;

Both tags are required. Note that the TIME; value in your instance may differ.

If these tags are missing, contact us through chat so that the license status can be resolved.

Related Content 

How to request a control number and LEF 
What is a Analyzer Capacity license?  
How to Assign an Analyzer Capacity License 

Environment

Qlik Sense Enterprise on Windows 
Qlik Cloud