Qlik Sense Enterprise on Windows Services not starting automatically after a reboot or an Upgrade

[Rakesh_HB]

When the server restarts normally or when the Server restarts after Qlik Sense upgrade, all Qlik services start automatically except services Qlik Logging Service (or Qlik Sense Engine Service).

Environment

• Qlik Sense Enterprise on Windows

Resolution

The required services may not have started on time or in the right order. For the correct startup order see Manual Start and Stop order of Qlik Sense services.

Set Services to start delayed

1. Open the Windows Services Console
2. Locate the Qlik Sense Services
3. Configure every service (except the QlikSenseRepositoryDatabase) by:
   1. Opening the Services
   2. Choosing the Startup type in the General tab
   3. Setting it to Delayed 
4. Reboot

Increase Service Timeout

If the above has not resolved the issue, the Windows Service Timeout needs to be increased. The default value is 30 seconds. We provide a PowerShell script that allows an Administrator to set it to 2 minutes.

Alternatively, change the value in the registry. See Qlik Sense: "Error 1053: The service did not respond to the start control request in a timely fashio... for details.

function Set-ServicePipeTimeout
{
	param
	(
		$Timeout = "120000"
	)
	$registryPath = "HKLM:\SYSTEM\CurrentControlSet\Control"
	$Name = "ServicesPipeTimeout"
	If (!(Test-Path $registryPath))
	{
		New-Item -Path $registryPath -Force | Out-Null
	}
	New-ItemProperty -Path $registryPath -Name $name -Value $Timeout -PropertyType DWORD -Force
}
Set-ServicePipeTimeout

The information in this article is provided as-is and is to be used at your own discretion. Depending on the tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.