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Qlik Sense May 2022: failing to load a field type NCLOB or CLOB when connecting to Oracle DB

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Joseph_Musekura
Support
Support

Qlik Sense May 2022: failing to load a field type NCLOB or CLOB when connecting to Oracle DB

The following error or similar could be generated when loading data of type NCLOB or CLOB from an Oracle Data Source.

 

ERROR [HY000] [Qlik][OracleOCI] (3000) Oracle Caller Interface: ORA-00942:the table or view does not exist

 

 Only fields of data type NCLOB or CLOB are affected.

 

Environment

  • Qlik Sense Enterprise May 2022 and other earlier versions.

 

Resolution

 

Fix Version

August 2022 Patch 1
May 2022 Patch 7
February 2022 Patch 10
November 2021 Patch 15
and any later releases.

Workaround

A workaround could be a downgrade of Qlik ODBC connector package to the previous working version. Alternatively, you can reach out to Qlik Support in order to get a temporary fixed ODBC connector package version 6.191 (a new official patch will be provided soon).

See How to upgrade the Qlik Sense Enterprise on Windows ODBC Connector Packages for instructions on how to swap out the ODBC Connector Package for Qlik Sense Enterprise on Windows.

 

Cause

Product Defect ID: QB-10789

Comments
Antoine04
Partner - Contributor II
Partner - Contributor II

I had the same issue while upgrading Qlik to May 22 Patch 3.

Resolved with that. Hope Qlik can fix this ASAP.

Regards,

bartosjaro
Contributor
Contributor

Hello Joseph,

thank you for the article, very helpful. You can make it perfect by removing following point:
"Note: Contact Qlik Support to request this file (can't be attached to this article)", because Qlik Support will never provide the file, one must find it by themself.

Regards
Jaroslav

mikaelsc
Specialist
Specialist

opened a case and got help within 1 (working) day. ☘️

 

mikaelsc
Specialist
Specialist
Andreas_Giesbrecht

Hi @mikaelsc the fix is not covered in the Qlik Sense August 2022 initial release yet, however we will try to provide an according patch soon, thank you

Joseph_Musekura
Support
Support

Hello @bartosjaro ,
Thank you for your comments.
Yes, Qlik Support can provide a previous version QvOdbcConnectorPackage_ver_6-118-2 that worked for most customers running Qlik Sense May 2022 SR4. But we prefer and recommend customer to wait for next release QvOdbcConnectorPackage ver 6.191.

uwqliker
Contributor
Contributor

We are recently upgraded to August 2022 Patch 5 and are having this problem. Waiting for another release doesn't work when the jobs are failing. Do you have a direct link where we can download the  QvOdbcConnectorPackage ver 6.191?

uwqliker
Contributor
Contributor

We are a Qlik Sense Enterprise Windows installation  and this is all I can see in the downloads area when I select all patches and releases

 

uwqliker_0-1664545320154.png

 

Joseph_Musekura
Support
Support

@uwqliker ,
I am sorry, QS August 2022 does not have patch5 yet. I think you are talking about May 2022 Patch5
QS August 2022 has until IR (initial release) and  patch1 (see below).

August2022 Patch1.png
So, if you install QS August 2022 patch1, thus you will have QvOdbcConnectorPackage ver 6.191 installed
You can also contact Qlik Support if you need QvOdbcConnectorPackage ver 6.191.
/joseph

mikaelsc
Specialist
Specialist

i still have issues with oracle with the qs august 22 patch 2. 

no error message but very long loading time (i had to abort the tasks)

i don't think it's related clob fields.

reinstalling the previous odbc connector package still works

 

Version history
Last update:
‎2022-10-31 04:41 AM
Updated by: