Qlik Sense Mobile not listed on Play Store for devices apparently matching requirements

[Daniele_Purrone]

Despite having a device that apparently matches the requirements, Qlik Sense Mobile for Android is not listed on the Google Play Store. Using a direct link to the app page will result in the message “Your device isn't compatible with this version.”

Environment

• Qlik Sense Mobile  for Android, any

Resolution

You will need to use a device that runs on a 64-bit instruction set (arm64-v8a)

Cause

Sometimes, even if the chipset in the phone is capable of 64-bit, it still runs in 32 bit mode. 
This happens when device uses a 32-bit CPU instruction set (armeabi-v7a).

More details can be found at these external links:

• What is the difference between armeabi-v7a, arm64-v8a, x86?
• How to Check Android Phone’s Processor (ARM, ARM64, or x86)