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Qlik Sense and Cloud Distribution Error: You do not have the privilege to read content when trying to create Multi Cloud deployments

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Alexis_Touet
Former Employee
Former Employee

Qlik Sense and Cloud Distribution Error: You do not have the privilege to read content when trying to create Multi Cloud deployments

Last Update:

Aug 24, 2023 3:46:42 AM

Updated By:

Sonja_Bauernfeind

Created date:

Mar 18, 2022 8:58:04 AM

To distribute Qlik Sense applications from on-premise to SaaS, you are trying to create a new deployment through the QMC section  "Cloud Distribution"

When clicking on the Deployment setup, you are intermittently receiving an error: 

 

 

You do not have have the privilege to read content

When checking the Hybrid Deployment Service log located in %ProgramData%\Qlik\Sense\Log\HybridDeploymentService\Trace, you see errors when HDS tries to fetch a license from the repository. 

 

 

397 20220217T094322.646+01:00 INFO qlikserver1 37 domain\SVC_QS "Request starting HTTP/1.1 GET https://localhost:5927/v1/license " 36644
400 20220217T094322.653+01:00 DEBUG qlikserver1 37 domain\SVC_QS Refreshing the license cache 36644
401 20220217T094322.654+01:00 DEBUG qlikserver1 37 domain\SVC_QS Getting a license from repository 36644
402 20220217T094322.670+01:00 WARN qlikserver1 33 domain\SVC_QS Could not get a license, statusCode = "Forbidden", reason = '"Forbidden"' 36644
403 20220217T094322.672+01:00 ERROR qlikserver1 33 domain\SVC_QS Error when getting a license: "Response status code does not indicate success: 403 (Forbidden)." 36644

Environment

Qlik Sense Enterprise on Windows 

 

Resolution

Log in to the server with the account running Qlik Sense services.

Open internet explorer and check the proxy configuration in settings > Internet options > connections tab > LAN settings. 

Ensure the configuration is set correctly, according to your internal IT requirements. 

 

Cause

Wrong proxy configuration set in the service account windows profile.

 

Internal Investigation ID(s)

QB-9173

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Version history
Last update:
‎2023-08-24 06:46 AM
Updated by: