On IPAD & iPhone, Qlik Sense session ends immediately if a user minimizes the browser to switch to another application. Once back to Qlik Sense, the following error will be displayed
This issue started with the latest versions of Qlik Sense (starting approximatively with QS August 2021). It mostly happens when opening the app in safari web browser.
Environment
- Qlik Sense Enterprise
Resolution
Bug QB-14264 was reported to R&D.
Information provided on this defect is given as is at the time of documenting. For up to date information, please review the most recent Release Notes, or contact support with the ID QB-14264 for reference.
Workaround:
R&D found out that the issue was related to an “Experimental Feature” in Safari, called NSURLSession WebSocket that was enabled in IOS 15.xx.
For workaround, disable NSURLSession WebSocket from Settings > Safari > Advanced > Experimental Features
Note:
This issue was solved in QS November 2023 Patch 3 and above
Cause:
Product Defect ID: QB-14264
Note: This issue was solved in QS November 2023 Patch 3 and above
