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Qlik Talend Administration Center: Tasks are hanging on "Running" Status in Job Server

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Qlik Talend Administration Center: Tasks are hanging on "Running" Status in Job Server

Last Update:

Dec 2, 2024 1:09:56 AM

Updated By:

Xiaodi_Shi

Created date:

Dec 2, 2024 1:12:57 AM

TAC tasks are hanging on "Running" status for a long time in Job Server, and it does not end. 

 

Analysis

This issue can be identified by long duration of task execution time and it can be seen from the large time gap between the job end time and the task end time.

Usually, the time gap between the job end time and the task end time are small if there are no problems occurring.

 

Resolution

Please check and try the following points.

  1. Check that the Talend Administration Center application (or service) is up and running.
  2. Check that the connection can be established to the Job Server.
  3. Check that there are no differences in the version of the Talend Administration Center and the Job Server, since the Talend Administration Center and the Job Server affect one another. If the version is old on either side, it may cause problems.
  4. In order to reconnect Talend Administration Center and the Job Server, restart Talend Administration Center to see if it fixes the problem.

 

Cause

It is most likely that there are network connection issues (because of network infrastructure, VPN, etc)between the Talend Administration Center and the execution server (Job Server).
One possible situation may be the following: After the task is run by the Job Server, the execution result should be sent to the Talend Administration Center normally. If there is a connectivity problem between the Talend Administration Center and the Job Server, then the execution result will not be sent to the Talend Administration Center, which causes this problem.

 

Environment

Talend Administration Center 

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Version history
Last update:
‎2024-12-02 01:09 AM
Updated by: