Qlik Talend Management Console log for the job is blank when using Talend Remote Engine

[tomoya_suto]

Qlik Talend Management Console logs do not show anything for the job, even though the job is finished.

Resolution

Potential Checklist

1. If the remote engine may be facing issues, please try restarting the remote engine and seeing if the Talend Management Console logs will appear after re-executing the task.
2. This may be due to high usage of memory, so check the statistics.csv file located in the following directory:
   <Talend Remote Engine Installation>/data/log
3. Check the following columns and compare the usage for both the usage in the remote engine and disk.
   • memory-used and memory-max
   • disk-used and disk-max
4. Ensure the <Remote Engine>/etc/org.ops4j.pax.logging.cfg file is not corrupted by comparing with a fresh Remote Engine container.
5. Check for these parameters as well:
   • log4j2.appender.minjson
   • log4j2.rootLogger.appenderRef.RoutingCloudStorage.ref = RoutingCloudStorage
6. And inside the <Remote Engine>/etc/org.talend.ipaas.rt.logs.cfg, ensure this parameter is NOT set to: 
   

   active = false

Cause 

The Remote Engine will be the one to handle sending the logs to Talend Management Console to show in the Talend Management Console logs.
There may be problems with the remote engine that affected it to not handle the logs appropriately. 
For example, there may be a high usage of memory for the remote engine or in the environment where the remote engine is being used.

Related Content 

For more information about how to prevent sending logs to Talend Management Console, please refer to

Preventing the engines from sending logs to Talend Cloud | Qlik Talend Help

Environment

Talend Cloud