Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

Announcements
ALERT: The support homepage carousel is not displaying. We are working toward a resolution.

Requested endpoint could not be provisioned due to failure to acquire a load slot: Your version of Qlik Direct Access gateway is no longer supported.

100% helpful (1/1)
cancel
Showing results for 
Search instead for 
Did you mean: 
NadiaB
Support
Support

Requested endpoint could not be provisioned due to failure to acquire a load slot: Your version of Qlik Direct Access gateway is no longer supported.

Last Update:

Nov 24, 2025 10:24:08 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jul 18, 2024 9:06:41 AM

Reloads fail with error:

A reload fails with:

Requested endpoint could not be provisioned due to failure to acquire a load slot: Your version of Direct Access gateway is no longer supported. Go to 'Data gateways' in the Management Console to download the latest version (DirectAccess-0001)

Resolution

Upgrade Qlik Data Gateway - Direct Access to a supported version. 

If you are already on a supported version of Qlik Data Gateway, rerun the reload. Likely, the services were still initializing when the issue occurred. 

Cause

This message can occur when the Qlik Data Gateway version is not supported

Or it could also be caused if the services are starting when the request is sent, causing the version being misreported. This is usually an isolated issue with very few reload failures. 

Environment

  • Data Gateway Direct Access (All versions).
Labels (1)
Comments
FedericoC
Partner - Contributor III
Partner - Contributor III

I installed the connector 1.6.7

Created the connection correctly and the test is ok.

If I use the "Select data to load" it's working but when I start the reload... it has the error: 

"Connector MS_SQL_QDG_xxx.xxx.xxx.xxx not found (Requested endpoint could not be provisioned due to failure to acquire a load slot: Command getReloadSlot error for reload [....]. Success with empty url. raw body dump: {"sessionId":"[...]","success":true,"body":{"id":null,"url":null},"errors":[]} LIB CONNECT TO 'MS_SQL_QDG_xxx.xxx.xxx.xxx')

What Have I to do?

 

bart_welvaarts
Partner - Contributor
Partner - Contributor

Any solution on this? Got the same issue....

NadiaB
Support
Support

@FedericoC , @bart_welvaarts  Would you mind to create a separate post for the questions? @bart_welvaarts I was not sure if you were referring to "getReloadSlot " or the error in the article about the problem with the DG version. 

FedericoC
Partner - Contributor III
Partner - Contributor III

the "getReloadSlot " seems to be a real bug. Imho, it'd be better to investigate.

Version history
Last update:
2 weeks ago
Updated by: