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Text rendering issue in visualizations with Chromium based browsers and Windows 10

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Sonja_Bauernfeind
Digital Support
Digital Support

Text rendering issue in visualizations with Chromium based browsers and Windows 10

Last Update:

Mar 27, 2024 5:06:42 AM

Updated By:

Sonja_Bauernfeind

Created date:

Apr 4, 2023 5:08:24 AM

Qlik Sense charts may not render or display text on charts correctly.

This has been addressed in Qlik Cloud Qlik Sense Enterprise on Windows February 2024.

When using Qlik Sense with Chromium-based browsers (such as Google Chrome or Microsoft Edge) and Windows 10, text in labels and values in visualizations are sometimes not rendered correctly.

font rendering issue bar chart.png

 

Resolution

The behavior was improved. Upgrade to Qlik Sense Enterprise on Windows February 2024. 

 

Workaround

Google Chrome

  1. Type chrome://flags in the Google Chrome URL bar
  2. Find Accelerated 2D canvas
  3. Change it to Disabled

Microsoft Edge

  1. Type edge://settings/system in the Microsoft Edge URL bar
  2. Turn off Use hardware acceleration when available

 

 

Environment

Qlik Cloud 
Qlik Sense Enterprise on Windows 

 

Internal Investigation ID(s) 

IM-4962
QB-18418

Labels (1)
Comments
Sonja_Bauernfeind
Digital Support
Digital Support

Hello @eyalnir_qlik and @p_verkooijen I've reached out to our developers regarding this and the topic is being reviewed. I have no further information at this point (commitments or estimated time frames) but will update you when I do.

All the best,
Sonja 

eyalnir_qlik
Partner - Creator
Partner - Creator

Hi @Sonja_Bauernfeind 

Any news ?

Regards

Eyal

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @eyalnir_qlik 

Nothing as of yet. I recommend keeping an eye on the release notes for IM-4962 or subscribing to this article. I'll be updating it when I know more.

All the best,
Sonja 

busilacchi
Partner - Contributor II
Partner - Contributor II

Guys! This is pretty bad.

I don't understand how they didn't solve this, it's been more than 6 month (crazy) and I didn't see anything related to this bug in the november 2023 release.

 

Albert_Candelario

Hello all,

I am happy to share that this has been already addressed in Qlik Cloud, please bear in mind this was not a defect so it required new development. 

We look forward to be able to provide information in regards Qlik Sense client managed into the next weeks.

Cheers,

Albert

Albert_Candelario

Hello all,

The estimated version that this enhancement could be included on Qlik Sense client managed is next February 2024 release. Pease bear in mind this is an estimation and is subject to change.

Cheers,

Albert

Onkar_Kulkarni
Employee
Employee

Hi @Sonja_Bauernfeind  - Is this issue been addressed in Nov 2023 release? 

Sonja_Bauernfeind
Digital Support
Digital Support

Hello @Onkar_Kulkarni It is tentatively expected in the February 2024 release.

All the best,
Sonja 

mikaelsc
Specialist
Specialist
rva
Partner - Contributor III
Partner - Contributor III

It's not listed in the Release Notes, but it seems to be fixed.

At least my testapplication (left side) looks better in Feb 2024 than it did in August 2024 Patch6.

rva_0-1705913344302.png

 

Version history
Last update:
‎2024-03-27 05:06 AM
Updated by: