Occasionally, after a reload, the image thumbnail that is applied to the customer's documents get removed. "No Preview Available" on the Access Point.
This can happen on any document, at different, unrelated, times. It cannot be reproduced at will.
Environment
- QlikView April 2019 (12.40)
- QlikView April 2020 (12.50)
Resolution
This was identified as a defect. The fix is currently planned for QlikView 12.50 SR4, with a possible release date in February.
Information provided on this defect is given as is at the time of documenting. For up to date information, please review the most recent Release Notes, or contact support at support.qlik.com with the ID QV-20393 for reference.
Fix Version:
QlikView April 2020 (12.50) SR4
Cause
Product Defect ID: QV-20393
