An error is displayed when licensing the QlikView server in the QlikView Management Console:
Unable to acquire valid license information
This error may also be seen when attempting to license a QlikView Publisher.
Root cause: Expired license.
Verify if your license has expired. The date in your LEF must extend past the version you are attempting to license.
Example: PRODUCTLEVEL;3;;2018-04-30
In this example, no release (including service releases) after 2018 can be licensed with the provided license.
Root cause: Time limit
Similarly, verify if your license has a time limit.
Example: TIMELIMIT;;;2018-04-30
Resolution
Contact your account owner or the partner you have purchased the license from.
Internal Investigation ID(s)
000002784 (article)
Environment
QlikView