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Unable to resume Qlik Replicate tasks due to the error Start processing new RESETLOGS_ID 'xxxxxx' that does not still have archived Redo logs

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Unable to resume Qlik Replicate tasks due to the error Start processing new RESETLOGS_ID 'xxxxxx' that does not still have archived Redo logs

Last Update:

Dec 21, 2023 3:49:25 AM

Updated By:

Sonja_Bauernfeind

Created date:

Dec 21, 2023 3:49:25 AM

Unable to resume Qlik Replicate tasks due to the error below:

00020080: 2023-08-16T13:55:07 [SOURCE_CAPTURE ]I: Start processing new RESETLOGS_ID 'xxxxxxxxx' that does not still have archived Redo logs (oradcdc_thread.c:430)

 

Resolution

The internal parameter supportResetLog is currently set to true. When a failover happens, the redo log ID will be reset to zero.

  • With supportResetLog set to true, Qlik Replicate will search from zero when it cannot find the next redo log.
  • With supportResetLog set to false, Qlik Replicate will keep searching for the next redo log until it appears or the task times out. This setting resolved the "Start processing new RESETLOGS_ID 'xxxxxxxxx' that does not still have archived Redo logs" error. 

To set the Internal Parameter:

  1. Go to the Oracle Source Endpoint
  2. Switch to the Advanced tab
  3. Click Internal Parameters
  4. Add:

    Parameter: supportResetLog
    Value: uncheck the box (set to false) 

    supportresetlog.png

    For more information on Internal Parameters, see Qlik Replicate: How to set Internal Parameters and what are they for?

  5. Save and exit. The change will take effect once the tasks using this endpoint are stopped and resumed.

 

 

Environment

  • Qlik Replicate
  • Oracle Database as a Source
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Last update:
‎2023-12-21 03:49 AM
Updated by: