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Upgrading and unbundling the Qlik Sense Repository Database using the Qlik PostgreSQL Installer

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Upgrading and unbundling the Qlik Sense Repository Database using the Qlik PostgreSQL Installer

Last Update:

Nov 23, 2023 4:46:16 AM

Updated By:


In this article, we walk you through the requirements and process of how to upgrade and unbundle an existing Qlik Sense Repository Database (see supported scenarios) as well as how to install a brand new Repository based on PostgreSQL. We will use the Qlik PostgreSQL Installer (QPI).

For a manual method, see How to manually upgrade the bundled Qlik Sense PostgreSQL version to 12.5 version.

Using the Qlik Postgres Installer not only upgrades PostgreSQL; it also unbundles PostgreSQL from your Qlik Sense Enterprise on Windows install. This allows for direct control of your PostgreSQL instance and facilitates maintenance without a dependency on Qlik Sense. Further Database upgrades can then be performed independently and in accordance with your corporate security policy when needed, as long as you remain within the supported PostgreSQL versions. See How To Upgrade Standalone PostgreSQL.



Supported Scenarios


The following versions have been tested and verified to work with QPI 1.3.0 (QPI May 2023): 

Qlik Sense February 2022 to Qlik Sense November 2023.

If you are on any version prior to these, upgrade to at least February 2022 before you begin.  

Note that November 2022 and later do not support 9.6, and a warning will be displayed during the Qlik Sense upgrade. 

New installs

The Qlik PostgreSQL Installer supports installing a new Qlik Sense Repository Database cluster on a new server, setting up a new environment or migrating an existing Database to a separate host.



  • Review the QPI Release Notes before you continue
  • Using the Qlik PostgreSQL Installer on a patched Qlik Sense version can lead to unexpected results. If you have a patch installed, either:
    • Uninstall all patches before using QPI or
    • Upgrade to an IR release of Qlik Sense which supports QPI
  • This installer will not detect a standalone PostgreSQL database installed by any other means, other than through an official Qlik installer package.
  • The user who runs the installer must be an administrator.
  • The backup destination must have sufficient free disk space to dump the existing database  
  • The backup destination must not be a network path or virtual storage folder. It is recommended the backup is stored on the main drive. 
  • The installer itself does not provide an automatic rollback feature.
  • There will be downtime during this operation, please plan accordingly 


Installing a new Qlik Sense Repository Database using PostgreSQL

  1. Run the Qlik PostgreSQL Installer as an administrator 

  2. Click on Install 

  3. Accept the Qlik Customer Agreement 

  4. Set your Local database settings and click Next. You will use these details to connect other nodes to the same cluster. 

  5. Set your Database superuser password and click Next

  6. Set the database installation folder, standard: C:\Program Files\PostgreSQL\14

  7. Set the database data folder, standard: C:\Program Files\PostgreSQL\14\data

  8. Review your settings and click Install, then click Finish

  9. Start installing Qlik Sense Enterprise Client Managed. Choose Join Cluster option.

    The Qlik PostgreSQL Installer has already seeded the databases for you and has created the users and permissions. No further configuration is needed.

  10. The tool will display information on the actions being performed. Once installation is finished, you can close the installer.  

    If you are migrating your existing databases to a new host, please remember to reconfigure your nodes to connect to the correct host. How to configure Qlik Sense to use a dedicated PostgreSQL database 


Qlik PostgreSQL Installer - Download Link


Download the installer here.

Qlik PostgreSQL installer version 1.3.0 Release Notes



Upgrading an existing Qlik Sense Repository Database

The following versions have been tested and verified to work with QPI 1.3.0 (May 2023): 

February 2022 to November 2023.

If you are on any version prior to these, upgrade to at least February 2022 before you begin.  

Note that November 2022 and later do not support 9.6, and a warning will be displayed during the Qlik Sense upgrade. 


The Upgrade

  1. Stop all services on rim nodes 

  2. On your Central Node,stop all services except the Qlik Sense Repository Database 

    qlik sense repository database service running.png

  3. Run the Qlik PostgreSQL Installer. An existing Database will be detected. 

    Upgrade Postgre.png

  4. Highlight the database and click Upgrade 
  5. Read and confirm the (a) Installer Instructions as well as the Qlik Customer Agreement, then click (bNext.

    Qlik Customer Agreement.png

  6. Provide your existingDatabase superuser password and click Next.

  7. Define your Database backup path and click Next.

    Location of database backup folder.png

  8. Define your Install Location (default is prefilled) and click Next.

    Location of database installation folder.png

  9. Define your database data path (default is prefilled) and click Next.

    Location of database data folder.png
  10. Review all properties and click Upgrade.

    The review screen lists the settings which will be migrated. No manual changes are required post-upgrade.

    Ready to Upgrade the PostgreSQL installation.png

  11. The upgrade is completed. Click Close.
  12. Open the Windows Services Console and locate the Qlik Sense Enterprise on Windows services.

    You will find that the Qlik Sense Repository Database service has been set to manual. Do not change the startup method. 

    old service set to manual.png

    You will also find a new postgresql-x64-12 service. Do not rename this service. 

    new service postgresqlx6412.png

  13. Start all services except the Qlik Sense Repository Database service. 

  14. Start all services on your rim nodes.

  15. Validate that all services and nodes are operating as expected. The original database folder in C:\ProgramData\Qlik\Sense\Repository\PostgreSQL\X.X_deprecated


  16. Uninstall the old Qlik Sense Repository Database service.

    This step is required. Failing to remove the old service will lead the upgrade or patching issues.
    1. Open a Windows File Explorer and browse to C:\ProgramData\Package Cache

    2. From there, search for the appropriate msi file.

      search package.png

      If you were running 9.6 before the upgrade, search PostgreSQL.msi

      If you were running 12.5 before the upgrade, search PostgreSQL125.msi

    3. The msi will be revealed.

    4. Right-click the msi file and select uninstall from the menu.

      uninstall postgresql.png

  17. Re-install the PostgreSQL binaries. This step is optional if Qlik Sense is immediately upgraded following the use of QPI. The Sense upgrade will install the correct binaries automatically. 
    Failing to reinstall the binaries will lead to errors when executing any number of service configuration scripts. 
    1. Open a Windows Command prompt as administrator

    2. Navigate to the location of the previously located .msi file


      cd C:\ProgramData\Package Cache\{GUID}

    3. Run the following command, replacing PostgreSQL125.msi with the correct .msi depending on your previous version used.

      Qlik Sense August 2023 and later: PostgreSQL14.msi
      Qlik Sense February 2022 to May 2023: PostgreSQL125.msi

      msiexec.exe /qb /i "PostgreSQL125.msi" SKIPINSTALLDBSERVICE="1" INSTALLDIR="C:\Program Files\Qlik\Sense"

      This will re-install the binaries without installing a database.


If the upgrade was unsuccessful and you are missing data in the Qlik Management Console or elsewhere, contact Qlik Support.  

Compatibility with PostgreSQL installers

This version of the upgrade tool is fully compatible with the official PostgreSQL installers from

If you have previously used the Qlik Postgres Installer (version 1.2.1 or earlier), you can simply install the latest PostgreSQL version (within your major release).

Example: You have used the old QPI to upgrade to 12.5. You can now easily upgrade to a later version in the same major release, such as 12.15.


Troubleshooting and FAQ

  1. If the installation crashes, the server reboots unexpectedly during this process, or there is a power outage, the new database may not be in a serviceable state. Installation/upgrade logs are available in the location of your temporary files, for example:


    A backup of the original database contents is available in your chosen location, or by default in:


    The original database data folder has been renamed to:


  2. Upgrading Qlik Sense after upgrading PostgreSQL with the QPI tool fails with:

    This version of Qlik Sense requires a 'SenseServices' database for multi cloud capabilities. Ensure that you have created a 'SenseService' database in your cluster before upgrading. For more information see Installing and configuring PostgreSQL.

    See Qlik Sense Upgrade fails with: This version of Qlik Sense requires a _ database for _.

    To resolve this, start the postgresql-x64-XX service.


Video Walkthrough


The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support. The video in this article was recorded in a earlier version of QPI, some screens might differ a little bit.


Related Content

Qlik PostgreSQL installer version 1.3.0 Release Notes  
Techspert Talks - Upgrading Qlik Sense Repository Service
Backup and Restore Qlik Sense Enterprise documentation
Migrating Like a Boss
Optimizing Performance for Qlik Sense Enterprise
Qlik Sense Enterprise on Windows: How To Upgrade Standalone PostgreSQL
How-to reset forgotten PostgreSQL password in Qlik Sense
How to configure Qlik Sense to use a dedicated PostgreSQL database
Troubleshooting Qlik Sense Upgrades 

Labels (1)

Please ignore my last question about converting a QSR from 9.6 to 12.5. It ended up working as is.

In case this info is helpful to someone else, here's a quick rundown of the (ugly) sequence of events I experienced when trying to upgrade Qlik Sense as well as Postgres:

  1. On Dec 17, I successfully upgraded QS Enterprise Nov 2021 to May 2022 r10. 
  2. I immediately ran the Qlik Postgres Installer, successfully going from 9.6 to 12.5. Qlik Sense ran as expected, apps looked good, QMC looked good. I didn't yet remove the old Repository Database, just in case...
  3. I then attempted to upgrade QS to Nov 2022. I hadn't triple-checked that the old Repository Database service was stopped, and the installation got stuck (see screenshot above). I wonder if it would have succeeded, had I simply stopped the Repository Database service...
  4. I quit the upgrade, rebooted, and tried again. The installer let me enter all the credentials and other parameters and then failed  with "Upgrade failed - an error has occured." After various iterations with no improvement, I contacted support.
  5. With Qlik Support's help, I did this:
    1. Uninstalled Postgres 
    2. Uninstalled QS May 2022
    3. Deleted the old Repository Database service (here's how)
    4. Tried to install QS May 2022 fresh, including silently; it kept failing, and the logs showed that it was because Postgres was already installed (even though we'd uninstalled it).
  6. I finally found a way to remove the remnants of Postgres: 
    1. The QS installation log provided the file name and temp folder name of the PostgresSQL.msi that it found so offensive. It wasn't in the C:\Package Cache folder like you'd expect.
    2. I searched the Windows Registry for the folder name (one of those long GUID numbers) and voila, there was what I needed -- its location on C, and even the uninstall syntax to make it go away. Running that from a command prompt launched a handy Qlik utility that removed the msi and a few other files from the c:windows\Installer folder.


After that, the silent install of QS May 2022 went flawlessly. (Well, not entirely, but that was my fault. I forgot to define the hostname, and Qlik came up with something creative. But there's a fix for that.) I'm now a fan of the silent install; it seems a lot faster than the noisy way.

I then ran the restore command on the QSR backup I'd taken after upgrading to May 2022 (but before upgrading Postgres to 12.5). After recreating the local security certificates, all is well.

I guess if I had one request for Qlik, it'd be to have the QS installer automatically stop all QS services. We humans are fallible.

Partner - Contributor II
Partner - Contributor II

I just tried updating Postgres to 12.5 using the installer on February 2022 Patch 2, I got the error at the end: Error restoring backup. In the log


2022-12-20 15:38:22.678 +01:00 [ERR] PostgreSQL installation failed with Exit code: 1. See installer logs for more details.
2022-12-20 15:38:22.678 +01:00 [ERR] '*$ZV82' is not recognized as an internal or external command,
2022-12-20 15:38:22.678 +01:00 [ERR] operable program or batch file.
2022-12-20 15:38:22.679 +01:00 [ERR] Installation failed, exception when trying to install. See installation log for details.
2022-12-20 15:38:22.683 +01:00 [INF] Task:InstallPostgreSqlExecutableTask completed with exception: Qlik.PostgreSQL.Installer.Utility.Exceptions.InstallPostgreSqlExecutableTaskFailedException: Installation failed, exception when trying to install. See installation log for details.
---> Qlik.PostgreSQL.Installer.Utility.Exceptions.InstallPostgreSqlExecutableTaskFailedException: PostgreSQL installation failed with Exit code: 1. See installer logs for more details.
at Qlik.PostgreSQL.Installer.Utility.InstallerTask.InstallPostgreSqlExecutableTask.SilentInstallExecutable(String pathToExecutable, String baseDirectory, InstallerFlowContext context)
--- End of inner exception stack trace ---
at Qlik.PostgreSQL.Installer.Utility.InstallerTask.InstallPostgreSqlExecutableTask.SilentInstallExecutable(String pathToExecutable, String baseDirectory, InstallerFlowContext context)
at Qlik.PostgreSQL.Installer.Utility.InstallerTask.InstallPostgreSqlExecutableTask.Execute(InstallerFlowContext context)
at Qlik.PostgreSQL.Installer.Utility.InstallerTasksFlow.InstallerTaskExecutor.Execute(Queue`1 tasks, InstallerFlowContext context)
2022-12-20 15:40:03.037 +01:00 [INF] Installation cancelled by user

So I would assume I should now check the install-postgresql.log but when I scroll through that it does not return me any error, as in I would assume it would say Failed processing 1 files or something along those lines but everywhere it says Failed processing 0 files..

If I check services.msc I can see that there is now a postgresql-x64-12 service and the old Qlik Sense Repository Database is set to manual. Any advice on how to continue?

I have installled Patch 13 and set the postgresql-x64-12 service to manual and the Qlik Sense Repository Database to automatic for now but would like to upgrade Qlik Sense to November 2022 Patch 2.



Hello @JPT 


could you please open a case with the Qlik Support for that.


best regards


Partner - Creator
Partner - Creator


after succeeded upgradae we noticed that the Qlik Sense Repository Database server startup type changed to manual due to the upgrade and the new "own service" in the PostgreSQL Version 12.5.

the question what I would like to ask is if there will be occur an issue during Qlik Sense Upgrades or what happens when e.g. some user will start this "deactivated service" - QSRD?



Hello @Serkan the startup type manual is working as designed, it is built in so you can roll it back in case you need to.

Starting the service would normally not have any effect since the second service is already bound to the port 4432. At the end if you validated that all is fine you should remove the old Qlik Sense Repository Database service from the system.


Contributor II
Contributor II

Hello @Sebastian_Linser @

Is there any plan from Qlik to include PostgreSQL upgrade with the QlikSense upgrade ?

Like upgrading Qliksense to latest version will upgrade QlikSense and PostgreSQL 9.6 to Postgres 12.x  in single step. Instead of first upgrading PostgreSQL and then upgrading QlikSense .





Hello @diwakarreddy  the short answer is no. It need to be done outside of the Qlik Sense installation, a rollback in the Qlik Sense Setup normally means you need to install from scratch for that node. (with the backups at the end to replace) Which is the save way to use the tool provided here before the Sense upgrade, or to uninstall Qlik Sense, install it again (which will trigger the 12.5 bundled PostgreSQL DB) and restore the DB.


Partner - Creator
Partner - Creator

@Sebastian_Linser Thanks for your reply. Could you give me some input how to remove the old QSRDS from the system?


Digital Support
Digital Support

Hello @Serkan 

See the Upgrade/Uninstalling the old Database Service section of this article. Is this what you're looking for?

I renamed the header to make it easier to identify on a glance.

All the best,

Contributor III
Contributor III

@Serkan Have a look at the following article


How to remove the Qlik Sense Repository Database S... - Qlik Community - 1711195


and especially the section about the deletion of the Database Service.



1. Alter the command accordingly if needed.

2. Keep a backup before performing the deletion.

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