While accessing Hub receive error "The service did not respond or could not process the request"

[Andre_Sostizzo]

You may be able to access to Qlik Management Console (QMC), but when trying to access the hub the following is displayed:

An error occurred
The service did not respond or could not process the request

Also see:

• Hub Error: Connection to Qlik Sense engine failed for unspecified reasons  
• "An error occurred Connection lost" or "Bad Request the http header is incorrect on Qlik Sense Hub"  
• How to configure the WebSocket origin white list and best practices 

Environment:
Qlik Sense Enterprise on Windows , all versions
 

Cause:

One known possible cause is that during the installation of Qlik Sense Enterprise, Customer entered IP address (e.g 192.168.1.211) instead of the Host Name (e.g. qlikserver.domain.local)

Resolution:

During the installation, use the Host Name suggested
Do not use IP address as Host Name

If you want to use IP address as Host Name, add it to Host white list in Default Virtual Proxy after the installation