Are you looking for status information on Qlik Cloud?

Qlik makes data on uptime and incidents publicly available on status.qlikcloud.com.

There, you are able to:

• See the current operational health, from fully operational, to degraded, to full outages
• Review a history of past incidents beyond what is currently happening (login required)
• Subscribe to updates (login required)

What do I do if I experience an issue that is not reported?

Please contact Qlik Support.

How do I log in to the Qlik Cloud status page?

1. Navigate to status.qlikcloud.com
2. Click Login
   
   
   
   
3. From here, view historical information and subscribe to updates
   
   
   

Qlik Sense uses HTTP,  HTTPS, and WebSockets to transfer information to and from Qlik Sense.

The attached Webscoket Connectivity tester can be used to verify protocol compliance, indicating if a network policy, firewall, or other perimeter device is blocking any of the required connections.

If the tests return as unsuccessful, please engage your network team. 

The QlikSenseWEbsocketConnectivtyTester is not an officially supported application and is provided as is. It is intended to assist in troubleshooting, but further investigation of an unsuccessful test will require your network team's involvement. To run this tool, the Qlik Sense server must have a working internet connection.

Environment:

Qlik Sense Enterprise on Windows 

For Qlik Sense Enterprise on Windows November 2024 and later:

Since the introduction of extended WebSocket CSRF protection, using the WebSocket Connectivity tester on any version later than November 2024 requires a temporary configuration change.

1. Open the Proxy.exe.config stored in C:\Program Files\Qlik\Sense\Proxy\
2. Locate

   <add key="WebSocketCSWSHCheckEnabled" value="true"/> 

3. Change it to

   <add key="WebSocketCSWSHCheckEnabled" value="false"/> 

4. Restart the proxy
5. Run the WebSocket Connectivity tester
6. Revert the change

How to use the Websocket Connectivity Tester

1. Download the attached package or download the package from GitHub: https://github.com/flautrup/QlikSenseWebsocketConnectivityTester
2. Unzip the file
3. Login to the Qlik Sense Management Console
4. Create a Content Library
   
   
   1. Go to Content libraries 
   2. Click and Create New
   3. Name the Content Library: WebSocketTester
   4. Verify and modify the Security Rule
      
      Note that in our example, any user is allowed to access this WebSocketTester.
      
      
      
      
   5. Click Apply
      
      
5. Click Contents in the Associated items menu
6. Click Upload
7. Upload the QlikSenseWebsocketTest.html file.
8. Copy the correct URL from the URL path
   
   
   
   
9. Open a web browser (from any machine from which you wish to test the WebSocket connection).
10. Paste the URL path and prefix the fully qualified domain name and https. 
    
    Example: https://qlikserver3.domain.local/content/WebSocketTester/QlikSenseWebsocketTest.html
    
    

What to do if any of them fail?

Verify that WebSocket is enabled in the network infrastructure, such as firewalls, browsers, reverse proxies, etc.

See the article below under Related Content for additional steps.

Related Content

• Hub access times out with: Error Connection lost. Make sure that Qlik Sense is running properly 

While working with DB2 LUW endpoint, Replicate reports error after the 64-bit IBM DB2 Data Server Client 11.5 installation:

SYS-E-HTTPFAIL, Cannot connect to DB2 LUW Server.
SYS,GENERAL_EXCEPTION,Cannot connect to DB2 LUW Server,RetCode: SQL_ERROR SqlState: IM003 NativeError: 160 Message: Specified driver could not be loaded due to system error 1114: A dynamic link library (DLL) initialization routine failed. (IBM DB2 ODBC DRIVER, C:\Program Files\IBM\SQLLIB\BIN\DB2CLIO.DLL).

Resolution

Install the 64-bit IBM DB2 Data Server Client 11.5.4 (for example 11.5.4.1449) rather than 11.5.0 (actual version is 11.5.0.1077).

Environment

Qlik Replicate                        : all versions

Replicate Server platform: Windows Server 2019
DB2 Data Server Client      : version 11.5.0.xxxx 

Internal Investigation ID(s):

Support cases, #00076295

 Qlik Replicate 

As License Token is only valid for 90 days after it was created, it is renewed automatically by Talend Administration Center, except if Talend Administration Center is not connected or cannot access Talend Token Site.

You will be experiencing a situation where the License Token will not automatically renew in Talend Administration Center.

Resolution

1. For Talend Administration Center License Token to automatically renew, you must have access to the Internet. Please check if you are getting any Internet connection issues during the time. 
2. Please check if you have any proxy settings that may block the connection to the license token validation server (https://www.talend.com/api/get_tis_validation_token_form.php) and please reference the following: Proxy and firewall allowlist information

   Port 443 is the port to access the license token validation server.

3. Please feel free to contact our Customer Support staffs in order to check the expiration date of your Talend Administration Center License Token from here: Support.
4. If you are using a patch before the TPS-5612, it would be advised to move to a patch TPS-5612 or later.
   • There has been a following fix for the "License Token will expire in x days" alert message in TPS-5612 patch. The alert message shows starting from 10 days before the License Token expiration date, and the License Token will try to automatically renew once everyday in the 10 days. However, if there are Internet connectivity issues during the time, the License will not successfully renew automatically.
     In order for the License Token to automatically renew, we have implemented a feature for the license to try to renew again upon failure everyday. (The license will try to renew check per day, once it failed and will do it again). Please see the following document for details: TPS-5612 (cumulative patch).
   • You can always check the technicalvariable table in the Talend Administration Center database. The value for the datetokencheck will be the date of Talend Administration Center License Token renew check( this date is On a weekly basis). The calculation of this value is: Year * 1000 + Month * 10 + Week of Month. For Month and Week of Month, it will start the count from 0. If it is January, it will be 0, and if it is December, it will be 11. If it is the first week, it will be 0 and if it is the 5th week, it will be 4.
     For example, if the value is 2025012 for the datetokencheck, it would mean the Year is 2025, the Month is February, and the Week of Month is the 3rd week. LicenseTokenCheckDate 
5. If you already owned a license that has been reactivated by Talend after renewal, you may have to validate it manually from the Talend Administration Center web application. : How to validate a license after renewal.

Cause 

There are two potential causes:

• Talend Administration Center has experienced a connectivity problem with the License Token server.
• The License Token has not yet expired.

Related Content

For more information about how to clear Talend Administration Center Cache, please refer to this official article:

How-to-clear-the-Talend-Administration-Center-TAC-cache

Environment

Talend Administration Center 

The import Data Mapping Script was working well in Talend Data Catalog 8.0 but after install latest patches, the import data mapping script (Replication_Mapping.sql ) exported from Talend Data Catalog 8.0 doesn't work in Talend Data Catalog 8.1.

Import failed with error message:

Failed to import the mapping due to the following error: 'Cannot invoke "MITI.server.services.mapping.query.QueryId.getObjectId()" because "<local14>" is null'. 

FailedImport

Resolution

As Talend Data Caralog old version is going to deprecated, please import data mapping script in newly created data mapping script model rather than the one upgraded from old version.

Cause 

The import function works as expected. If import script into a newly created data mapping, it works well. The issue only exist in the data mapping model which was upgraded from the old version, which is not recommended by Qlik.

Environment

• Qlik Talend Data Catalog V 8.1
• Talend Data Integration 

Question I

What is Qlik Talend Studio?

Qlik Talend provides you with a range of subscription Talend Studio licenses you can use to create your projects and manage data of any type or volume. Using the graphical User Interface and hundreds of pre-built components and connectors, you can design your Jobs or Routes with a drag-and-drop interface and native code generation. Please use the following URL for more information on Talend Studio: Talend Studio

Question II

Where Can I download Qlik Talend Studio including Cloud & Hybrid and On-premises?

For Qlik Talend cloud & Hybrid Products

You will receive an E-mail from Qlik Support after purchased Qlik Talend cloud products with Initial cloud account, Login Link and License Key.

Please navigate to Qlik Talend Cloud Portal or an application https://us.cloud.talend.com (US region, for example) and log into Qlik Cloud Portal with your cloud credentials.

QlikLoginPage

DownloadDropList

Please download relevant Qlik Talend products you need.

DownloadPage

For Qlik Talend on-premise Products

You will receive an E-mail from Qlik Support after purchased Qlik Talend product with relevant qlik talend products direct Download Links and License Key. From your License E-mail, download the Talend Studio archive file. 

Please use the following URL for information regarding installing and updating Talend Studio
Installing and updating Talend Studio

Before installing your Talend product, make sure the machines and Software you are using meet requirements recommended by Qlik

Question III

Where can I find information about Updating Talend Studio?

Qlik provides monthly updates that contain new features and bug fixes for Talend Studio 8.0. After installing Talend Studio, you can configure how to update it. For more information, see Updating Talend Studio (For Cloud & Hybrid) and see Updating Talend Studio (For on-premise, mentioned Talend Studio instances connected to Talend Administration Center).

Question IV

How to get the information about retirement and End of Life Timelines for Talend Studio?

Please use the following URL to identify the newest version of Talend products
Talend products lifecycle

 

Environment

Talend Studio 

Introduction

If you need to request to reschedule your Talend Certification Exam because you could not clear it on your first attempt, follow the steps outlined below. This guide will help you understand the process and the necessary details you need to provide to get the support you need.

Steps to Request Assistance

1. Gather Necessary Information:

   • User Email ID: Ensure you have the email address of the person who needs to reschedule the exam.

   • Exam Name: Provide the name of the exam that needs to be rescheduled.

   • Reason for Reschedule: Provide a brief description of why you need to reschedule the exam.

   • Preferred Reschedule Date and Time: Mention the preferred date and time for rescheduling the exam, along with the region.

   • Point of Contact (POC): Mention the point of contact for this request.

   • Internal Person's Email ID: Include the internal person's email address who should be informed once the request is completed.

2. Send an Email Request:

   • Email your request to customersupport@qlik.com.

Email Template for Requesting an Exam Reschedule

Use the following template to structure your email request:

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: [Insert User Email]

• Exam Name: [Insert Exam Name]

• Reason for Reschedule: [Provide a brief description of the reason for the reschedule]

• Preferred Reschedule Date and Time: [Mention preferred date and time, along with the region]

• Point of Contact (POC): [Insert POC Name and Email]

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, [Your Name]

Example of a Detailed Request for Different Time Zones

Example for IST (India Standard Time)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: sam@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM IST (India Standard Time)

• Point of Contact (POC): Jane Doe (jane@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Sam

Example for EMEA (Europe, Middle East, and Africa)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: alice@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM CET (Central European Time)

• Point of Contact (POC): John Smith (john@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Alice

Example for PST (Pacific Standard Time)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: bob@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM PST (Pacific Standard Time)

• Point of Contact (POC): Lisa Brown (lisa@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Bob

Example for EST (Eastern Standard Time)

Subject: Request to Reschedule Talend Certification Exam

Dear Support Team,

I hope this email finds you well.

I am writing to request a reschedule of my Talend Certification Exam. Below are the details:

• User Email ID: carol@xyz.com

• Exam Name: Talend Data Integration Certified Developer Exam

• Reason for Reschedule: I was unable to clear the exam on my first attempt and would like to reschedule to better prepare for my next attempt.

• Preferred Reschedule Date and Time: April 15th, 2025, at 10:00 AM EST (Eastern Standard Time)

• Point of Contact (POC): Michael Johnson (michael@xyz.com)

• Internal Person's Email ID: [Insert Internal Person's Email]

I would greatly appreciate your support in processing this request. Thank you for your assistance and consideration.

Best regards, Carol

Important Notes:

• Ensure all details are accurate and complete before sending your request.

• Use the appropriate email address based on your user type.

Following these steps will help you effectively request to reschedule your Talend Certification Exam. If you have any further questions, feel free to reach out to the respective teams.

Note: Once the email is sent to the Qlik Talend support team, a support request will be raised, and a support engineer will assist you further with the next steps. The rescheduling of the exam will depend on the validation of the request and the availability of the new exam date.

Question

Why are there multiple IP addresses showing up when using the nslookup command for Talend Cloud URLs like "api.ap.cloud.talend.com"?

nslookup api.ap.cloud.talend.com

Multiple IP addresses show up because Round-Robin DNS is being used. It ensures high availability and distributes traffic among multiple servers.

Related Content

What is Round-Robin DNS? Optimize Server Load

Environment

Talend Cloud 

Question

Could you share any information regarding the policy for Talend Cloud?
When an incident occurs, an investigation is conducted by our development team, and if the issue is assessed and determined to have a severity level that necessitates direct notifications to customers, it will be posted on Talend Cloud Status.

For definitions on the severity level, please check the Product Terms, and the support policy Qlik-Support-Policy-and-SLAs.

Regarding notifications, we will notify the customer within 24 hours after the incident has been solved through Talend Cloud Status.

For issues that are assessed and not determined to  have a severity level that necessitates direct notifications to customers, information may be available in the next release of the Talend Release Notes.

Please also refer to the Talend Patch Notes, for patches made to Talend Products.

Environment

Talend Cloud 

Introduction

"This prediction failed to run successfully due to schema errors"  can occur during the prediction phase if there is a mismatch in the table schema between training and prediction datasets.

In this example, we will show how a column in the prediction dataset was profiled as a categorical rather than numeric because it contained dashes '-' for empty values.

Steps

1. Upload test_dash_training.csv and test_dash_prediction.csv to Qlik Cloud. See attachments on the article if you would like to download.

Training dataset:

Prediction sample:

2. Create a new ML experiment and choose test_dash_training.csv, and click 'Run Experiment'

3. Deploy the top model

5. Create a new prediction and select test_dash_prediction.csv as the apply dataset

You will encounter a warning message, "Feature type does not match the required model schema."

If you continue, you will encounter another message after clicking 'Save and predict now'.

6. If you click 'Save configuration', the prediction will attempt to run but will not produce prediction dataset and will display an error.

Resolution

Clean up dashes from 'chats' column in test_dash_prediction.csv. Either remove them from the prediction dataset or transform to a numeric value such as zero.

Environment

• Qlik AutoML 

The information in this article is provided as-is and to be used at own discretion. Depending on tool(s) used, customization(s), and/or other factors ongoing support on the solution below may not be provided by Qlik Support.

Question

Why are there zero byte sized files being produced in Product?

There are several causes for why this may occur including:

1. There is a problem or defect with the version of logging framework (for example: log4j) you are using.
2. Log rotation issues where there is improper configuration for the logging framework (for example: log4j).
3. The log file is being rolled over while the application is still writing to it.
4. Insufficient permissions for writing to the file directory.
5. The environment where the file is located is offline.
6. There is a kernel (OS level) problem.
7. The file system can lead to zero-byte files. For example, if there are problems with disk I/O or if the disk becomes full, the application may fail to write data properly, resulting in an empty log file. 
8. The application using the logging framework crashed or terminated unexpectedly.

If you have already checked the possible causes of the issue and still don't get the root cause from your end, there may be an an issue with the applications you are installing.

Please contact Qlik Support from here.

Environment

Talend Studio 

The worksheet URL is used on a customized dashboard. After migration from Talend Data Catalog

 8.0 to Talend Data Catalog 8.1, worksheet ID is changed and the old worksheet URL became invalid.

Resolution

As worksheet ID will be changed with product upgrade/migration and it is by design. Please update the worksheet URL link.

Cause

The Objects may change their internal Object ID that you are using as part of the URL, especially when there is a major version upgrade/migration and a worksheet migration is required.

The Object ID is not guaranteed to be stable. While migration from Talend Data Catalog 8.0 to Talend Data Catalog 8.1, the location where Talend Data Catalog stores worksheets to the repository objects table is moved. As a result, their IDs are incompatible with the previous ones. This requires all bookmarks to worksheets must be updated.

Environment

 Talend Data Integration 

Environment

• Qlik Replicate November 2021 (Version 2021.11 and later)

What is Replicate log file encryption?

Starting from Qlik Replicate version "November 2021", when the logging level is set to Verbose, sections in a Replicate log file that might contain customer data will be encrypted while the rest of the log will remain in clear text, this is implemented by the enable_data_logging configuration parameter set to true by default in order to prevent customer data snippets from appearing in verbose logs.

The sample line of the task log file looks like this:

2021-11-05T15:45:11:390848 [AT_GLOBAL ]I: Logging of database data is disabled (at_logger.c:2702)

However, in some support cases, R&D may require the ability to decrypt the log in order to analyze the problem. In such cases, Qlik Support will ask you to provide the task or environment-level encryption key and corresponding task log files:

• Replicate task diagnostics package file, and
• log.key file for decrypting a task's log file, location is <REPLICATE_INSTALL_DIR>\data\tasks\<task-name>
• log.key file for decrypting non-task log files (e.g. server logs), location is <REPLICATE_INSTALL_DIR>\data

Below is the detailed steps how to enable the database data logging and decrypt a task log file with corresponding log.key files.

Steps

1. Stop the Replicate Server service.
2. Open <REPLICATE_INSTALL_DIR>\bin\repctl.cfg and set the enable_data_logging parameter to true. (add the line if it does not exist). This is set to true by default in version 2021.11 and later, even if you do not see this line in your configuration file.
   {
   "port": 3552,
   "plugins_load_list": "repui",
   ... ...
   "enable_data_logging": true
   }
   
3. Save the repctl.cfg file and start the Replicate Server service.
4. Now the task log files contain encrypted database data, sample lines like:
   
   

   2021-11-05T15:59:07:969146 [AT_GLOBAL ]I: Log file encryption base "755opF/9oGw7YOx+2ma0dA==" (at_logger.c:2695)
   2021-11-05T15:59:07:969146 [INFRASTRUCTURE ]I: The log level for 'TARGET_APPLY' has been changed from 'INFO' to 'VERBOSE'. (at_logger.c:2927)
   2021-11-05T15:59:07:969146 [INFRASTRUCTURE ]I: The log level for 'SOURCE_CAPTURE' has been changed from 'INFO' to 'VERBOSE'. (at_logger.c:2927)

   ... ...

   2021-11-05T16:02:21:346746 [SOURCE_CAPTURE ]V: Event of captured table 'SCOTT.KIT' (data object id '93719', object id '93719') (oradcdc_parse.c:303)
   2021-11-05T16:02:21:346746 [SOURCE_CAPTURE ]V: xid [000008fb00100007] (oradcdc_parse.c:166)
   2021-11-05T16:02:21:346746 [SOURCE_CAPTURE ]V: BI col 2 [5]
   ~uAAAABvF/duclauaOYlVdTbsCpbAiSZGsq3DIp8XyImAZjY984KVgc62Lir20Mnw1VU1V/54j/vXa4BXpyQ7rjcEPR1MtjoYnpPSeu4QSwfiUx3l}~ (oradcdc_parse.c:340)

   The latest line is the encrypted database data (BeforeImage of an update).
   
   
5. Run "Qlik Replicate Command Line" prompt "as administrator", and change to directory <REPLICATE_INSTALL_DIR>\bin
6. Run the following command to decrypt task logs:
   
   repctl dumplog <log-file-path> <log.key-path> [> <path-to-output-file>]
   
   A sample command:
   
   repctl dumplog "C:\Program Files\Attunity\Replicate\data\logs\reptask_Ora-to-SQL-2.log" log_key="C:\Program Files\Attunity\Replicate\data\tasks\Ora-to-SQL-2\log.key" > "C:\Program Files\Attunity\Replicate\data\logs\reptask_Ora-to-SQL-2-dump.log"
   
   Now we see the decrypted data in the task log files. The latest line is the BeforeImage of an update in clear text (in this sample it is text string "xxxxx"):
   
   2021-11-05T16:02:21:346746 [SOURCE_CAPTURE ]V: Event of captured table 'SCOTT.KIT' (data object id '93719', object id '93719') (oradcdc_parse.c:303)
   2021-11-05T16:02:21:346746 [SOURCE_CAPTURE ]V: xid [000008fb00100007] (oradcdc_parse.c:166)
   2021-11-05T16:02:21:346746 [SOURCE_CAPTURE ]V: BI col 2 [5]
   25a058b66d8: 7878787878 | xxxxx
   (oradcdc_parse.c:340)

Related Instructions

The encryption key file (log.key file) can be used to decrypt any log that was encrypted with it, not just the log for which Qlik Support requested the encryption key file. If this is a concern, you can generate a log.key file that will only be valid for the specific log requested by Qlik Support.

To do this:

1. Delete the log.key file.
2. Restart the task or Replicate Server service (depending on the log type required) to generate a new log.key file.
3. Send the requested log file and the log.key file to Qlik Support.
4. Delete the log.key file.
5. Repeat steps 2-4 if you need to provide additional encrypted logs.

If you do not want verbose logs encrypted, open <REPLICATE_INSTALL_DIR>\bin\repctl.cfg and set the enable_data_logging parameter to false then restart the Replicate server service. Add the line if you do not see it in the file.

Products: Qlik Replicate 

Question

What happens when the Talend Cloud License Expires?
When the License Expires, Qlik technical support agent has no commitment to support on anything related to Talend Cloud.
Please expect to not be able to login and have nothing running (for example: scheduled tasks) when the license expires.
 

Environment

Talend Cloud 

When using Kafka as a target in a Qlik Replicate task, the "Control Table" name in target is created in lower case, for example the Apply Exception topic name is "attrep_apply_exceptions"  (if auto.create.topics.enable=true is set in Kafka broker config/server.properties file), This is the default behavior. 

In some scenarios, you may want to use the non-default topic name or topic name in upper case etc to match the organization naming standards rule. This article describes how to rename control table topics' name.

In this article, we will use the topic name "attrep_apply_exceptions" as an example. You can customize below control topics using the same process:

• attrep_apply_exceptions
• attrep_status
• attrep_suspended_tables
• attrep_history

The same way works for more generic level , not only for Kafka target endpoint. In generic level we may rename other metadata eg "target_schema" too.

Resolution

1. Export the JSON of the task
   
    
   
2. Position to the line of the JSON file and identify the element "exception_table_settings"  (usually is empty, as below):
   
   "exception_table_settings": {
   },
3. Override the element to add the table_name attribute and SAVE the changes:
   
   "exception_table_settings": {
   "table_name": "CUSTOM_NAME_ATTREP_APPLY_EXCEPTIONS_TABLE"
   },
   
   In above sample, we rename the topic  exception_table_settings  name to CUSTOM_NAME_ATTREP_APPLY_EXCEPTIONS_TABLE (it's case sensitive, and in upper case).
   

   Kafka topic names cannot exceed 255 characters (249 from Kafka 0.10) and can only contain the following characters:

   a-z|A-Z|0-9|. (dot)|_(underscore)|-(minus) 

   More detailed information can be found at Limitations and considerations.

   The safest topic name length is 209 (rather than 255/249).

4. Import the JSON of the task
   
   After the import, The topic name shows in GUI is default name still, however the new topics name takes action, the task can be edited by using GUI freely until change the control topics name again by above steps.
5. Run the task.

Environment

Qlik Replicate  (versions 2022.11, 2023.5 and above)
Kafka target

Related Content:

         case #00010983, #00108779

Generate a record to attrep_apply_exceptions topic for Kafka endpoint

This article describes how to resolve the NPrinting connection verification error:

x Qlik NPrinting webrenderer can reach Qlik Sense hub error

Environment

• NPrinting: all versions
• Qlik Sense: all versions
  • multi-node QS proxy environment
  • NLB (Network Load Balancer or Alias URL) server address used in front of cluster of Qlik Sense proxy nodes (which are linked to a Virtual Proxy. Proxy nodes will not work with NPrinting unless they are linked to a QS virtual proxy)

Resolution

• Although it is possible to use an NLB address in front of your QS proxy nodes that are used by NPrinting, the error generated in the NP connection verification process will appear as described in the article title
• This error can safely be ignored as this does not affect generation of NPrinting connections
• To eliminate the 'error' message, you would need to update your NPrinting connection to use a virtual proxy node address/computer name behind the NLB address . It must be the computer name and not an alias url).
• The proxy node used must be linked to a virtual proxy with the following required attribute
  
  • Microsoft Windows NTML authentication on the Qlik Sense proxy. (SAML and JWT are not supported. If your virtual proxy uses SAML or JWT authentication, you need to add a new virtual proxy with NTLM enabled for Qlik NPrinting connections).
  • A link between the proxy node and virtual proxy.
  • For all NPrinting to Qlik Sense requirements visit https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/NPrinting-with-Sense.htm#anchor-1

Related Content

• https://help.qlik.com/en-US/nprinting/Content/NPrinting/Troubleshooting/Verify-connection-to-Sense-errors.htm
• https://help.qlik.com/en-US/nprinting/Content/NPrinting/DeployingQVNprinting/NPrinting-with-Sense.htm#Requirem

Internal Investigation ID

• QB-2871

Question

What changes are made to the seat allocation after a license renewal?

If the number of seats or users will decrease after a license renewal, the admin user will receive an email that asks to de-allocate the exceeding seats within 14 days, and a reminder 7 days after. 
At the end of the 14 days, the seats will be de-allocated automatically starting from the least recent accesses. 
All of this info is included in the email received by the admin user.

Related Content

You can find further details on these seats allocation in tmc-account-license-info

Including details on what's considered admin seat within Talend Management Console.

Environment

Talend Cloud 

It is common to override Talend Studio jars with external/new jars, as demonstrated in the documentation page titled "Customizing the Maven URI for External Module Deployment".

However when trying to override a jar with another jar that is already installed in Studio, you will get in the error below. In the example below, the goal is to replace all references to Snowflake JDBC 3.13.30 with Snowflake 3.13.29. Both drivers are already installed in Studio/exist in the .m2 folder.

To get to the window above, navigate to Window | Show View in Talend Studio and choose Modules:

Open the Module view in the bottom, click on the Maven URI/component you want to customize and click the "..." button.

To point all references of Snowflake JDBC from version 3.13.30 to 3.13.29, remove the value of the Module File, check the Custom MVN URI, and enter the path of the existing module into the URI field. Below is an example that demonstrates the addition of the complete maven path for the Snowflake 3.13.29 driver.

NOTE: This change will affect all components that reference the jar. In the example below, 11 components utilize Snowflake JDBC 3.13.30. If you confirm the aforementioned selection, all 11 components will switch to using JDBC 3.13.29. It is not possible to selectively update specific components that rely on 3.13.30 to use 3.13.29, all 11 references will change.

Once you click the "OK" button, all references will change. As demonstrated below, all modules that were previously pointing to 3.13.30.jar will now use the Maven URI for 3.13.29.jar.

If the module needs to be reverted, simply return to the same window and uncheck "Custom Maven URI".

You can manage your Qlik Sense Business subscription in My Qlik, including renewing your subscription, reducing the number of paid seats in your tenant, and cancelling your subscription.

If you are looking to manage your Enterprise SaaS subscription, please contact your account manager or your local Qlik Sales team.

Table of Content

• To access your subscription
• Manage Payment Method and Billing Information

To access your subscription

1. Go directly to account.myqlik.qlik.com and log in
   
   or 
   
   Open My Qlik from your tenant after logging in
   
   
   
   
2. Choose the subscription or product you intend to modify from the provided list
   
   

Manage Payment Method and Billing Information

You can manage your Payment and Billing information for your subscription.

1. In your Account overview, click the ellipses (...)
2. Click Payment & billing 
   
   
   
3. Manage your Payment Methods 

For information on increasing and decreating your seats (users) or cancelling your subscription, see Managing Your Subscription in My Qlik.