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On Data and Analytics: How the Pandemic Encouraged Federal Agencies to Build a Data-Driven Culture

Data and analytics have been important to federal agencies for a long time now. But after the COVID-19 pandemic brought about permanent structural change in the federal government’s IT infrastructure, data and analytics are becoming central to mission success. But as much as becoming a data-driven organization brings with it many advantages it also creates many questions. Questions about how data should be used, who should have access to that data, and even whether or not agency workers have the right skills needed to be able to get the most out of this data.

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