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Q&A with Qlik

Find recordings and transcripts for the Q&A with Qlik webinar series (formally Talk to Experts Tuesday).

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Katie_Davis
Digital Support
Digital Support

Q&A with Qlik - Oct. 19, 2021 - Chatbot, Case Portal, and Community, Oh My!

This is the recording for the Q&A with Qlik webinar - "Chatbot, Case Portal, and Community, Oh My!" on October 19, 2021.

Questions:

  • 05:55 Qlik Community Overview
  • 09:30 Why move the Support Case Portal?
  • 13:11 Chatbot opening cases
  • 14:53 Previously closed cases, prior to portal migration
  • 17:21 Logging in to view legacy cases
  • 19:14 Downloads
  • 22:15 Seeing cases organization wide
  • 22:22 Adding Stakeholders to cases
  • 25:37 Case notifications
  • 26:29 Partner visibility in case portal
  • 28:36 Enabling followers while creating case
  • 29:15 Uploading data greater than 75 megabytes
  • 30:42 Can a user be flagged as always getting notifications for org. cases?
  • 31:21 Comments lost from open case migrating with portal
  • 35:28 Cannot view Case Portal, login issue
  • 36:28 Sending direct messages in Community
  • 38:32 Date display
  • 39:14 Where to find upcoming notices
  • 40:39 Community Notification settings
  • 40:39 Community Forum & Groups overview
  • 44:44 Where to find license information
  • 45:34 Difference between Account related and Product related issues
  • 51:41 Resource site distinctions (Qlik Community, Qlik Help, Qlik Learning)
  • 54:22 Demos at Qlik vs. Gallery resources
  • 56:41 Survey Raffle Winner!

 

Please see transcript attached. 

For more Techspert Q&A with Qlik webinars, please see: Q&A with Qlik | Qlik Community

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