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Qlik_Wizard
Contributor III
Contributor III

Auto-Retry Mechanism for Failed Tasks in Qlik Cloud (Scheduled Reloads)

Currently, when a scheduled task/reload fails in Qlik (for example due to temporary issues like connectivity failures, source unavailability or timeout errors), the task does not automatically retry.

The only way to recover is to wait for the next scheduled run or manually trigger the task. This can lead to delays in data availability and requires manual intervention, especially for time-sensitive dashboards.

Just checking if anyone has built something using Automation (webhooks or APIs) to handle retries.

Would really appreciate if you could share:

  • Approach / architecture
  • Example flow or blocks used
  • Any challenges you faced

Thanks in advance!

Qlik Cloud Qlik Automate 

Labels (4)
7 Replies
Daniele_Purrone
Support
Support

Hi @Qlik_Wizard , have you seen this article?
https://community.qlik.com/t5/Official-Support-Articles/How-to-retry-a-failed-app-reload-in-Qlik-App... 

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Daniele_Purrone
Support
Support

And if it's the whole automation that fails:

https://community.qlik.com/t5/Official-Support-Articles/Qlik-Application-Automation-How-to-automatic... 

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Qlik_Wizard
Contributor III
Contributor III
Author

Hey thanks for responding, our apps are reloading via scheduled tasks and not automation. So this does not help!

Qlik_Wizard
Contributor III
Contributor III
Author

Hey thanks for responding, our apps are reloading via scheduled tasks and not automation. So this does not help!

Daniele_Purrone
Support
Support

Then you can check this one!
https://community.qlik.com/t5/Official-Support-Articles/How-to-run-an-automation-for-failed-reloads-... 

At step 2, instead of sending a Teams alert, you just reload the app again.

Daniele - Principal Technical Support Engineer & SaaS Support Coordinator at Qlik
If a post helps to resolve your issue, please accept it as a Solution.
Qlik_Wizard
Contributor III
Contributor III
Author

Hi @Daniele_Purrone , thanks for responding!! instead reloading a single app my task scheduled are chained ones. So I want to trigger the scheduled task and not an individual app. I hope you understand where I'm going. If not please let me now and i can share snapshots

vicky_qv
Contributor III
Contributor III

Hi @Qlik_Wizard - I believe you can trigger an automation whenever app reload finished through webhook whether the reload succeeded or failed.. if you see the app failed, then you ask the automation to rerun the app with Do Reload block. And also you can check for the error whether this is connection related error , if it is a genuine error which needs to be fixed that needs to be checked otherwise the automation will continue to throw the same error and will run in loop