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mario_sergio_ti
Partner - Specialist
Partner - Specialist

Erro na instalação Qlik Sense -

Caros amigos;

Estou tendo problema na instalação do Qlik Sense Desktop no PC do trabalho, tentei com as versões 2.1 e a 2.2.4 e apresentam o mesmo erro.

Alguém teria noção do que se trata?

Já tentei executar como administrador, estou com o .NET 4.6.1

Segue erro de log:

[1308:0698][2016-06-14T13:28:05]i001: Burn v3.10.0.2103, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\mario.soares\Downloads\Qlik_Sense_Desktop_setup.exe

[1308:0698][2016-06-14T13:28:05]i000: Initializing string variable 'ADDLOCAL' to value 'ALL'

[1308:0698][2016-06-14T13:28:05]i000: Initializing string variable 'SKIPSTARTSERVICES' to value '0'

[1308:0698][2016-06-14T13:28:05]i000: Initializing string variable 'CONFIGSERVICES' to value '1'

[1308:0698][2016-06-14T13:28:05]i000: Initializing string variable 'MODIFY' to value '0'

[1308:0698][2016-06-14T13:28:05]i000: Initializing string variable 'OriginalFileName' to value 'Qlik_Sense_Desktop_setup'

[1308:0698][2016-06-14T13:28:05]i000: Initializing string variable 'INSTALLDIR' to value '[ProgramFiles64Folder]\Qlik\Sense'

[1308:0698][2016-06-14T13:28:05]i009: Command Line: '-burn.unelevated BurnPipe.{269027EF-B1A6-487D-9A4B-73452918DBC8} {67EDE466-F596-4FF1-ACC4-4CD06253DFAA} 3132'

[1308:0698][2016-06-14T13:28:05]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805.log'

[1308:0698][2016-06-14T13:28:05]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\mario.soares\Downloads\Qlik_Sense_Desktop_setup.exe'

[1308:0698][2016-06-14T13:28:05]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\mario.soares\Downloads\'

[1308:0698][2016-06-14T13:28:05]w055: Could not load or read state file: C:\Users\mario.soares\AppData\Local\Package Cache\{5ba98646-637a-40ba-aa70-30ee1ed4df42}\\state.rsm, error: 0x80070003.

[1308:0698][2016-06-14T13:28:05]i000: Setting string variable 'WixBundleName' to value 'Qlik Sense Desktop'

[1308:0698][2016-06-14T13:28:05]i000: Setting string variable 'WixBundleManufacturer' to value 'QlikTech International AB'

[1308:0698][2016-06-14T13:28:05]i000: Loading managed bootstrapper application.

[1308:0698][2016-06-14T13:28:05]i000: Common Qlik bootstrapper application started.

[1308:0698][2016-06-14T13:28:05]i000: OperatingSystem version: 6.1.7601.65536

[1308:0698][2016-06-14T13:28:05]i000: Setting string variable 'UNIQUEAPPGUID' to value '22727178-56AE-4789-ABBB-146E3E7C45F1'

[1308:0698][2016-06-14T13:28:05]i000: PROPERTY added - UNIQUEAPPGUID : 22727178-56AE-4789-ABBB-146E3E7C45F1

[1308:0698][2016-06-14T13:28:05]i000: About to collect the feature sets and set their states to the default values.

[1308:0698][2016-06-14T13:28:06]i000: The RequestState of Qlik Sense Desktop was updated. New state: Present

[1308:0698][2016-06-14T13:28:06]i000: The RequestState of Qlik Sense Demo apps was updated. New state: Present

[1308:0698][2016-06-14T13:28:06]i000: Qlik Sense Desktop started. ProductVersion: 2.2.4.0

[1308:0698][2016-06-14T13:28:06]i000: Creating BA thread to run asynchronously.

[1308:0698][2016-06-14T13:28:06]i100: Detect begin, 3 packages

[1308:0698][2016-06-14T13:28:06]i000: Setting string variable 'NETFRAMEWORK45' to value '394271'

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F319934C-1C5E-4B89-9A8E-DDF1C54A040E}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop10X64SrcToSr5' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{997FF31A-80C9-4B92-8F80-10953D2AE9A3}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop10X86SrcToSr5' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{72660D8D-8777-4F01-BF87-58DC55761C8B}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop11X64Ir' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ED3B75E-BED2-4863-9763-098DE00590B3}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop11X64Sr1Sr2' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1ED3B75E-BED2-4863-9763-098DE00590B3}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop11X64Src' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{89FB3889-47EE-4CDA-A2DC-565C1D6CEE6C}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop11X86Ir' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E61ED3DB-432C-4961-8B3D-0784C31E3914}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop11X86Sr1Sr2' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E61ED3DB-432C-4961-8B3D-0784C31E3914}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop11X86Src' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A8EA2D08-EDBC-48F3-80D7-1EEE1A8E0913}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop8X64' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{D2CF9A7C-1CD9-4C62-B9FE-942893F84889}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop8X86' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{2A7C0763-D448-40A5-B602-39086F255088}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop9X64' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{343ACA46-AF91-495F-A64F-81F9736638FB}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewDesktop9X86' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{65E859BA-5BD7-4936-938B-4B151FED1263}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewOcx10X86SrcToSr5' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPlugin11X86Ir' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPlugin11X86Sr1Sr2' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9E76F605-758C-46D2-84B9-E645A9E1D165}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPlugin11X86Src' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPublisher8X64' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPublisher8X86' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B030B7BD-CD13-45AA-8376-167E2E138C54}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPublisher9X64' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CCACAAE2-CA00-4D9A-88BE-947AE4EE38E0}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewPublisher9X86' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{31572C57-0591-4F94-B5EC-34806D0290DB}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer10X64SrcToSr5' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{354F6EFD-CCB5-482B-AB80-5FC082F2B051}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer10X86SrcToSr5' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3EC762CC-7C01-44A0-AA3F-FA061D51CF39}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer11X64Ir' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3A687404-2BA6-4061-9E25-DD8C7182D842}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer11X64Sr1Sr2' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{3A687404-2BA6-4061-9E25-DD8C7182D842}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer11X64Src' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{CE398970-9B21-4336-B63E-02222CEC2009}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer11X86Ir' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E18CB379-C375-4118-849C-C3AA60756D13}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer11X86Sr1Sr2' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{E18CB379-C375-4118-849C-C3AA60756D13}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer11X86Src' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer8X64' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer8X86' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1068C914-E626-4547-9115-3A5EF7BE2162}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer9X64' to value 0

[1308:0698][2016-06-14T13:28:06]i000: Registry key not found. Key = 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{22FF271C-5039-4243-A5E5-59283724126B}'

[1308:0698][2016-06-14T13:28:06]i000: Setting numeric variable 'QlikViewServer9X86' to value 0

[1308:0698][2016-06-14T13:28:06]e000: Error 0x80070003: Failed to get size of pseudo bundle: C:\Users\mario.soares\AppData\Local\Package Cache\{38d5e8b6-3b14-4ac0-8a31-24f9f3777ae4}\Qlik_Sense_Desktop_setup.exe

[1308:0698][2016-06-14T13:28:06]e000: Error 0x80070003: Failed to initialize package from related bundle id: {38d5e8b6-3b14-4ac0-8a31-24f9f3777ae4}

[1308:04E4][2016-06-14T13:28:06]i000: Running...

[1308:04E4][2016-06-14T13:28:06]i000: LaunchAction Install

[1308:04E4][2016-06-14T13:28:06]i000: ResumeType Interrupted

[1308:04E4][2016-06-14T13:28:06]i000: Display Full

[1308:0698][2016-06-14T13:28:06]i052: Condition 'NETFRAMEWORK45 >= 379893' evaluates to true.

[1308:0698][2016-06-14T13:28:06]i101: Detected package: NetFx452Full, state: Present, cached: None

[1308:0698][2016-06-14T13:28:06]i101: Detected package: SenseDesktop, state: Absent, cached: None

[1308:0698][2016-06-14T13:28:06]i101: Detected package: DemoApps, state: Absent, cached: None

[1308:0698][2016-06-14T13:28:06]i199: Detect complete, result: 0x0

[1308:0698][2016-06-14T13:28:06]i200: Plan begin, 3 packages, action: Install

[1308:0698][2016-06-14T13:28:06]w321: Skipping dependency registration on package with no dependency providers: NetFx452Full

[1308:0698][2016-06-14T13:28:06]i000: Setting string variable 'WixBundleRollbackLog_SenseDesktop' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_000_SenseDesktop_rollback.log'

[1308:0698][2016-06-14T13:28:06]i000: Setting string variable 'WixBundleLog_SenseDesktop' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_000_SenseDesktop.log'

[1308:0698][2016-06-14T13:28:06]i000: Setting string variable 'WixBundleRollbackLog_DemoApps' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_001_DemoApps_rollback.log'

[1308:0698][2016-06-14T13:28:06]i000: Setting string variable 'WixBundleLog_DemoApps' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_001_DemoApps.log'

[1308:0698][2016-06-14T13:28:06]i201: Planned package: NetFx452Full, state: Present, default requested: Present, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1308:0698][2016-06-14T13:28:06]i201: Planned package: SenseDesktop, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1308:0698][2016-06-14T13:28:06]i201: Planned package: DemoApps, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1308:0698][2016-06-14T13:28:06]i299: Plan complete, result: 0x0

[1308:04E4][2016-06-14T13:28:06]i000: LaunchAction Install detected.

[1308:04E4][2016-06-14T13:28:06]i000: The RequestState of Microsoft .NET Framework 4.5.2 was updated. New state: Present

[1308:1044][2016-06-14T13:28:06]i000: InstallFlow started.

[1308:1044][2016-06-14T13:28:06]i000: Trying to navigate to WelcomeView

[1308:04E4][2016-06-14T13:28:06]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.WelcomeViewModel was initialized.

[1308:04E4][2016-06-14T13:28:19]i000: QuickInstall pressed.

[1308:04E4][2016-06-14T13:28:19]i000: Navigation to bookmark QuickInstall was initiated.

[1308:1044][2016-06-14T13:28:19]i000: ViewFlow: Navigation completed.

[1308:1044][2016-06-14T13:28:19]i000: Trying to navigate to LicenseAgreementView

[1308:04E4][2016-06-14T13:28:19]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.LicenseAgreementViewModel was initialized.

[1308:04E4][2016-06-14T13:28:21]i000: Navigation to bookmark Next was initiated.

[1308:1044][2016-06-14T13:28:21]i000: ViewFlow: Navigation completed.

[1308:1044][2016-06-14T13:28:21]i000: Trying to navigate to ReadyToBeInstalledView

[1308:04E4][2016-06-14T13:28:21]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.ReadyToBeInstalledViewModel was initialized.

[1308:04E4][2016-06-14T13:28:25]i000: Navigation to bookmark Apply was initiated.

[1308:1044][2016-06-14T13:28:25]i000: ViewFlow: Navigation completed.

[1308:1044][2016-06-14T13:28:25]i000: Install about to be applied.

[1308:1044][2016-06-14T13:28:25]i000: PackageCount: 3

[1308:0698][2016-06-14T13:28:25]i200: Plan begin, 3 packages, action: Install

[1308:0698][2016-06-14T13:28:25]w321: Skipping dependency registration on package with no dependency providers: NetFx452Full

[1308:1044][2016-06-14T13:28:25]i000: Setting string variable 'DESKTOPSHORTCUT' to value '1'

[1308:1044][2016-06-14T13:28:25]i000: PROPERTY added - DESKTOPSHORTCUT : 1

[1308:0698][2016-06-14T13:28:25]i000: Setting string variable 'WixBundleRollbackLog_SenseDesktop' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_002_SenseDesktop_rollback.log'

[1308:0698][2016-06-14T13:28:25]i000: Setting string variable 'WixBundleLog_SenseDesktop' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_002_SenseDesktop.log'

[1308:0698][2016-06-14T13:28:25]i000: Setting string variable 'WixBundleRollbackLog_DemoApps' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_003_DemoApps_rollback.log'

[1308:0698][2016-06-14T13:28:25]i000: Setting string variable 'WixBundleLog_DemoApps' to value 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\Qlik_Sense_Desktop_20160614132805_003_DemoApps.log'

[1308:0698][2016-06-14T13:28:25]i201: Planned package: NetFx452Full, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[1308:0698][2016-06-14T13:28:25]i201: Planned package: SenseDesktop, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1308:0698][2016-06-14T13:28:25]i201: Planned package: DemoApps, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register

[1308:0698][2016-06-14T13:28:25]i299: Plan complete, result: 0x0

[1308:0698][2016-06-14T13:28:25]i300: Apply begin

[1308:1044][2016-06-14T13:28:25]i000: Trying to navigate to InstallProgressView

[1308:0698][2016-06-14T13:28:25]i000: Initializing the ApplyComplete reset event...

[1308:0698][2016-06-14T13:28:25]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5ba98646-637a-40ba-aa70-30ee1ed4df42}, options: 0x7, disable resume: No

[1308:0698][2016-06-14T13:28:25]i000: Caching bundle from: 'C:\Users\MARIO~1.SOA\AppData\Local\Temp\{5ba98646-637a-40ba-aa70-30ee1ed4df42}\.be\Qlik_Sense_Desktop_setup.exe' to: 'C:\Users\mario.soares\AppData\Local\Package Cache\{5ba98646-637a-40ba-aa70-30ee1ed4df42}\Qlik_Sense_Desktop_setup.exe'

[1308:04E4][2016-06-14T13:28:25]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.GenericProgressViewModel was initialized.

[1308:0698][2016-06-14T13:28:25]i320: Registering bundle dependency provider: {5ba98646-637a-40ba-aa70-30ee1ed4df42}, version: 2.2.4.0

[1308:0698][2016-06-14T13:28:25]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5ba98646-637a-40ba-aa70-30ee1ed4df42}, resume: Active, restart initiated: No, disable resume: No

[1308:0698][2016-06-14T13:28:25]e000: Error 0x80070005: Failed to write run key value.

[1308:0698][2016-06-14T13:28:25]e000: Error 0x80070005: Failed to update resume mode.

[1308:0698][2016-06-14T13:28:25]e000: Error 0x80070005: Failed to begin registration session.

[1308:0698][2016-06-14T13:28:25]e000: Error 0x80070005: Failed to register bundle.

[1308:0698][2016-06-14T13:28:25]i000: Navigation to bookmark Next was initiated.

[1308:1044][2016-06-14T13:28:25]i000: ViewFlow: Navigation completed.

[1308:0698][2016-06-14T13:28:25]i399: Apply complete, result: 0x80070005, restart: None, ba requested restart:  No

[1308:1044][2016-06-14T13:28:25]i000: Trying to navigate to InstallFailureView

[1308:04E4][2016-06-14T13:28:26]i000: The ViewModel Qlik.Burn.UI.Common.ViewModels.InstallFailureViewModel was initialized.

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mario_sergio_ti
Partner - Specialist
Partner - Specialist
Author

marcio.campestrini Bom dia;

O problema era o antivírus do trabalho, estão utilizando o McAfee, que causava uma séria de bloqueios no instalador, não tinha a senha do mesmo para desativar e testar, posteriormente consegui e constatei o problema.

Abraço.

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3 Replies
Marcio_Campestrini
Specialist
Specialist

Bom dia Mario

Parece um problema com o instalador.

Tente baixar o da versão 3.0, liberado esta semana.

Márcio Rodrigo Campestrini
Marcio_Campestrini
Specialist
Specialist

Boa tarde Mario

Conseguiu resolver o seu problema? Se sim, por gentileza marque a resposta correta para nos ajudar a manter a comunidade organizada.

Márcio Rodrigo Campestrini
mario_sergio_ti
Partner - Specialist
Partner - Specialist
Author

marcio.campestrini Bom dia;

O problema era o antivírus do trabalho, estão utilizando o McAfee, que causava uma séria de bloqueios no instalador, não tinha a senha do mesmo para desativar e testar, posteriormente consegui e constatei o problema.

Abraço.

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