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arnbank
Contributor III
Contributor III

Connector error: data loading error (DirectAccess-4008)

Hey everyone,

I wanted to bring an issue to your attention that we have been experiencing lately. We are encountering frequent errors when attempting to extract data using the data gateway.

Error Details: Connector error: data loading error (DirectAccess-4008)

It seems that these errors occur when we migrate from our On-premise extract application to the cloud. The application contains numerous SQL queries and connectors. Interestingly, when we execute each part separately, everything appears to be working fine. However, when these components are combined into one application, it tends to crash almost every other time it runs.

Labels (1)
  • SaaS

2 Solutions

Accepted Solutions
Albert_Candelario

Hello @arnbank,

Qlik Data Gateway Direct Access 1.4.1 is already available, kindly upgrade and let us know how it goes!

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer

View solution in original post

arnbank
Contributor III
Contributor III
Author

I have recently updated the gateway. I am happy to inform you that everything seems to be running smoothly and the system is currently stable.

View solution in original post

12 Replies
Albert_Candelario

Hello @arnbank,

We have seen, potentially, similar instances that we are delivering a remediation on next Qlik Data Gateway 1.4.1  that might come soon.

I would highly recommend waiting for such version and if the issue still exists after you deploy the newest version, we can resume here as needed.

As a reminder, is good precise to stay within the latest Qlik Data Gateway once such is released.

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
Albert_Candelario

Hello @arnbank,

Qlik Data Gateway Direct Access 1.4.1 is already available, kindly upgrade and let us know how it goes!

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
arnbank
Contributor III
Contributor III
Author

I have recently updated the gateway. I am happy to inform you that everything seems to be running smoothly and the system is currently stable.

Albert_Candelario

Awesome!

Thanks for sharing.

Please, remember to mark the thread as solved once getting the correct answer
Vikas_Chauhan
Contributor
Contributor

Hi ,

Getting below error while reloading app . Please help , I am using QDG 1.5.2 .

(Connector error: The stream session expired for the load data request (DirectAccess-1012))

vsc
Albert_Candelario

Hello @Vikas_Chauhan,

As the error signature is different I do strongly recommend opening a new post instead of posting on this old closed one.

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
SivenM2020
Partner - Contributor III
Partner - Contributor III

Hi,

Did do you find a solution to this issue?

We are running the same QDG version 1.5.2, and getting the same error.

Kind Regards,

Siven

Albert_Candelario

Hello @SivenM2020,

Please upgrade to 1.5.3 that has several improvement and our strong recommendation is to stay within the latest version.

If the issue still persists after moving to 1.5.3 please open a new post here at the Qlik Community.

Cheers,

Albert

Please, remember to mark the thread as solved once getting the correct answer
SivenM2020
Partner - Contributor III
Partner - Contributor III

Hi Albert,

We upgrade our customer to QDG 1.5.3 last week, they are still getting the same error. (DirectAccess 1012)

SivenM2020_0-1698651918026.png