Profile won't let me change my e-mail address.

[papabaer]

I can't find any way to change my e-mail address.

I can't find any way to contact a site admin to fix it.

I can't find any applicable "places" or "groups" to even point this message at.

Guess I'll just loft this message up into the sky and hope the right person sees it.

??

[Anonymous]

Hi Eric,

Thanks for your question. You found the most appropriate place to post it as well!

The Qlik Community uses QlikID Single-Sign-On, so email addresses cannot be changed within the community.

To update the email address on your community account, you'll need to work with Customer Support (customersupport@qlik.com) and they will be able update the email address on your QlikID SSO account. This change will get carried over into the community at your next login.

I've emailed Customer Support for you, and so they will be reaching out to you shortly.

Thank you,

Jeremy

Qlik Community Team

[Anonymous]

Hi Eric,

The email address on file was undeliverable, so you may need to reach out to Customer Support from your end.

Thanks,

Jeremy

[papabaer]

Ha - yeah - that's why I needed to change the e-mail address...

[Mattias_Malré]

Hi @papabaer

I recommend you log a case with our Customer Support team through the Support Portal.

They will be able to assist you in updating the email in our systems. 

Best regards

-Mattias

[Suus]

Please put this information in Help function 😄

[Mattias_Malré]

Hi
It's already mentioned in this document:
https://community.qlik.com/t5/Qlik-Community-Help-Documents/Update-your-Personal-Information/ta-p/15...

Best regards
-Mattias