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Qlik Sense Cloud - Rest Connector - error 403

Hi,

Trying to connect to a cloud inventory management software - Dear Systems, with the REST connector in Cloud Sense.
https://dearinventory.docs.apiary.io/#reference/sale/sale-list/get?console=1
I'm getting a 403 Connection Error (Forbidden).

Dear support have come back to me saying:
"As far as our back end team is concerned, this tool doesn't allow to supply custom headers in API request required for authentication in API. "

Any ideas?