Qlik Community

Qlik Connectors Discussions

Discussion Board for collaboration regarding Qlik Connectors.

jaimeeduardo_gc
New Contributor

Qlikview web connectors Error

Hi everyone,

I am new with QV web connectors and i´m trying to connect with google Analytics, when I try in my personal computer the connection is succesfully but when I try in my server I got this message:

An error occurred while trying to authenticate. (status code = 500, The underlying connection was closed: An unexpected error occurred on a receive., Message: The underlying connection was closed: An unexpected error occurred on a receive.)

goog.PNG

Somebody knows what could be the reason of this error msg?

Thank you!!

3 Replies

Re: Qlikview web connectors Error

Hi,

Check for the Proxy address, also check if firewall is blocking anything or not.

Regards,

Kaushik Solanki

MVP & Luminary
MVP & Luminary

Re: Qlikview web connectors Error

As kaushik.solanki‌ says, it is likely to be connectivity. If you open up the Web Developer Console in the browser, with F11 and then go to the Network tab, this should show you all communication that is trying to take place in your browser.  I suspect that something in there will be blocked.  This should then help you identify what you need to open up to allow authentication.

Hope that helps.

bam
New Contributor III

Re: Qlikview web connectors Error

I would also recommend confirming that you can log into Google Analytics from Internet Explorer (not Chrome etc.) from the same machine.