We are introducing a new role called the Customer Success Engineer (CSE) to provide our customers with proactive technical guidance along their journey.
A new addition to our Customer Success portfolio, the Customer Success Engineer (CSE) is designed to be your go-to-expert who will work with you to understand your ecosystem and requirements, and leverage these insights, together with advanced technical know-how to identify potential roadblocks and preemptively mitigate issues. In addition, they will proactively engage with you and your team to share advice and best practices so that you can maximize the latest technology capabilities and advancements.
Read Adam Ciperski's brand new blog to learn more. You can also check out the attached data sheet for more information.