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Qlik Deployment Framework

This group hosts information related to the Qlik Deployment Framework (QDF). Providing best practices, libraries & utilities that facilitate the recommended setup & management of QlikView & Qlik Sense environments. An understanding of the Qlik platform is recommended before joining this group.

chinnakatikisg
Valued Contributor

Mail Server Configuration Issue. Test email or alert email both are not working


Dear All,

We are using Qlikview 11.2 SR8 Server . We do not have publisher.

I have added my email ID under Alerts tab in QMC--> System--> QV Server

I have added our SMTP server IP adress and also Authentication method selected as Userid and password.

When I enter my email to Test the alert email, I can see message as "Email was sent succssfully".

But I didnot receive any email.

Even I tried with reload task. When the Task failed also I'm not receiving Alert email.

P.S: Same SMTP server details are working for IBM Cognos server and able to send email to end users.

Pls help.

BR,

Chinna

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1 Solution

Accepted Solutions
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chinnakatikisg
Valued Contributor

Re: Mail Server Configuration Issue. Test email or alert email both are not working

Dear All,

I have identified the solution and cause of the issue ..

below link is the reference

SMTP Configuration is not working

This may help others.

BR,

Chinna

2 Replies
MVP & Luminary
MVP & Luminary

Re: Mail Server Configuration Issue. Test email or alert email both are not working

Hi,

Try Selecting anonymous option.  Check with your admin team whether they are sending/storing this emails in a shared folder instead of sending to your mail box.

Regards,

Jagan.

Highlighted
chinnakatikisg
Valued Contributor

Re: Mail Server Configuration Issue. Test email or alert email both are not working

Dear All,

I have identified the solution and cause of the issue ..

below link is the reference

SMTP Configuration is not working

This may help others.

BR,

Chinna