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Document Mount - Issue

Hi,

I have the following issue when I try to mount a drive on the QV management console. I have already added a folder from a network drive "10.118.254.45" and it works fine.

Mount.jpg

The new server I am trying to add "10.118.254.44" has the same users and permissions as that of "10.118.254.45".

Please help resolve this issue.

Thanks in advance

4 Replies
Anonymous
Not applicable
Author

Hi

I am guessing that you are not able to "lookup" on that server. Have you tried useing the Browse button?

You could also try turning on the Computer Browser Service on the new server.

Not applicable
Author

I am able to "lookup" on the server. I can access the folder using the run module on the sever.

The other server on the network that has the folder mounted also does not have computer browser services enabled.

Please advice

Anonymous
Not applicable
Author

Is the QlikView Service account a local or domain user?

Not applicable
Author

It is a domain service.

Problem similar to

Document mount does not exist

Please help.