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Creator III
Creator III

GeoAnalytics Plus connector installation error

I am trying to install the plus connector but when I try to license it, it cant find the connector. I am presented with the attached error. I have the June version of both the base and plus connectors and I am running Qlikview 12.40 SR1. 

The base connector installs and works fine. 

The only thing I noticed is that when using the installer for the Plus connector, even though the Qlikview view path is checked, a folder gets created (Qlik) and things are installed there instead of the Qliktech folder. This appears to be the path for the Qlik Sense installation. 

Any suggestions?

 

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Creator III
Creator III

Re: GeoAnalytics Plus connector installation error

The version was June 2019. 

Support was able to determine that it installed correctly, even though it created the "Qlik" folder and put files there, it did update files in the "Qliktech" path. The true issue was the Java not being the right version, to which I didn't receive an alert but support was able to figure out. 

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2 Replies
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Employee
Employee

Re: GeoAnalytics Plus connector installation error

That seems odd, which version?

The install asks to input a path for the connector, should be ...QlikTech... as you say.

Thanks,

Patric

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Creator III
Creator III

Re: GeoAnalytics Plus connector installation error

The version was June 2019. 

Support was able to determine that it installed correctly, even though it created the "Qlik" folder and put files there, it did update files in the "Qliktech" path. The true issue was the Java not being the right version, to which I didn't receive an alert but support was able to figure out. 

View solution in original post