Qlik Community

Qlik GeoAnalytics Discussions

Discussion Board for collaboration regarding Qlik GeoAnalytics.

kevinpintokpa
Contributor II

Location service not working properly today?

I had created a Bubble Layer which worked with US locations formatted using ZIP code, state code and country, e.g.

01001, MA, US

01020, MA, US

This has worked well for several months.

Today however, I get only Unsuccessful Location Lookup errors for all such locations.  However, some locations without a state code seem to work, although they are not precise enough to be useful, e.g.

ALDERSHOT, UK

Anything with a state code or postal code seems to result in an Unsuccessful Location Lookup.

Is the location service not working properly today?  The bubble layer is pointed to i:///pointgeom/default and the server URL is https://maps.qlikcloud.com/

My area layer for countries and states seems to be working properly.

Tags (1)
1 Solution

Accepted Solutions
Employee
Employee

Re: Location service not working properly today?

Hi Kevin,

Sorry for the inconvenience,  seems to be a bug in using blank space between ',' and state name, we're investigating the cause. The following works for me:

Austin, US

Austin, United States

Austin,Texas, US

Austin,TX, United States

Austin,TX, US

78758, US

Zipcode and country code works for me without or without blank space.

Thanks,

Patric

3 Replies
Employee
Employee

Re: Location service not working properly today?

Hi Kevin,

State name is not necessary for zip codes, just the zip and the country code should be sufficient.

It was a bug that it worked with state abbr before.

For placenames, most important is to add country or countrycode:

name[[[,admin2],admin1],country]

Thanks,

Patric

kevinpintokpa
Contributor II

Re: Location service not working properly today?

Hi Patric,

I tried these combinations today in the bubble layer and NONE of them are working:

Austin, Texas, United States

78758, US

Austin, Texas 78758-3272, United States

All of these were working properly a few days ago. 

I am using QlikView 11.20  I get the same behavior from the desktop client, the AJAX client and from my dev system and Production system.

Can you please try to verify that these work on your end?

Thanks!

Employee
Employee

Re: Location service not working properly today?

Hi Kevin,

Sorry for the inconvenience,  seems to be a bug in using blank space between ',' and state name, we're investigating the cause. The following works for me:

Austin, US

Austin, United States

Austin,Texas, US

Austin,TX, United States

Austin,TX, US

78758, US

Zipcode and country code works for me without or without blank space.

Thanks,

Patric

Community Browser