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chrisellis
Contributor

Server authentication attempt failed

Could any one help , I have installed June 2017 version of QlikSense Desktop and am getting the following message ?

Many Thanks

Chris

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3 Replies
felipedl
Valued Contributor III

Re: Server authentication attempt failed

This is the qlik account authentication failed.

You need to be online for it to authentica with your Qlik account.

If it persists, what works for me is closing Qlik Sense and opening again (don't know why though).


Felipe.

ruanhaese
Contributor

Re: Server authentication attempt failed

We got the same error.

Most likely it comes down to your corporate internet policies, as one of the ports are blocked.

Test if you can access Qliksense through a different connection (outside the company),

if you can then it means that your network administrator in your IT department needs to unblock certain ports.

I'm not sure which one it is but here's a list of the ports.

Ports ‒ Qlik Sense

We are also still struggling with this but this is what we are going try out first.

ruanhaese
Contributor

Re: Server authentication attempt failed

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