Which external service makes the route calculations?
We have an issue with some origin-destination routes that the GA Connector is calculating. There are some routes that are not correctly mapped in OpenStreetMap, and instead of taking the logic shortcut, the system returns an extremely long diversion to reach the destination.
Thinking that correcting it on OpenStreetMap would solve the issue, I have mapped the street properly in that service. Now in the Openstreetmap web that route is being correctly calculated, BUT in GeoAnalytics connector is still using the diversion.
I would appreciate any information about which external service performes the calculation, and which are the options in these situations.