RDP session will take the settings of your desktop computer that you are accessing the remote server with. This mean you would need to update your desktop settings (and all attached monitors) to 100 percent....then reboot your computer and retest.
You can also try to uninstall and reinstall Office.
I used the Designer via RDP many times without issues but we suggest to avoid to use it on the Server to avoid restarts due to the Designer.
Best Regards,
Ruggero
Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
To organize a meeting please open a support ticket with the link to this conversation. A support team member will answer you.
Best Regards,
Ruggero
Best Regards, Ruggero --------------------------------------------- When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads with a LIKE if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads with LIKEs if you feel additional info is useful to others.
Before looking for any errors within NPrinting or Office and re-installing it again and again makes sure that the mentioned folder/files exists and your user has access to. Further take a look if (all features) of ActiveX are enabled on the machine and for your user. Especially on servers it's not seldom that not everything is installed, activated and then enabled for all users.
I'm not an expert to this matter and therefore I couldn't provide any detailed hints. Just struggled once or twice for many years with such stuff and solved my issues with some researches on google and some trial & error. It's definitely not a nice job - I hope you have some experienced guys within your team.
